月牙泉 4 星级酒店, $103 起

“The hotel itself was great, and I love the museum theme. The room was comfortable, modern. and really nice. The weak spot was the staff. Everything from a front deck staff that seemed more interested in their computers than helping us, and valets who took 20-30 minutes to get our car. The biggest pain isn't the fault of the hotel but while they are a pet-friendly hotel, there isn't a single plot of grass anywhere within 10 blocks of the hotel. The staff was well aware telling us "there is no……

“We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In……

“The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ，I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ，Not a very good experience”

“The rook was so clean and very nice! Would 100% book again.”

“Not happy that the restaurant was closed on Sunday and Monday. Additionally, there was a notice in our room that the water would be shut from 9 am - 12 pm on Monday.”