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The location and facilities were excellent. The biggest problem I had was the unreliable wi fi connection. The wi fi would go down several times a day and you would have to rely on the local towers for service which was extremely expensive for data usage. The other issue was all of the cups and trash ...
Best part was sampling many new foods. We appreciated that the foods on the buffet were labeled. The service was excellent. Everyone was friendly and helpful.
Nice beach, food is good, only need better alcohol bottles.
The hotel and it's facilities are excellent for couples, families and large parties. Staff are very friendly and very helpful.
The staff was friendly for the most part and the hotel was clean. We had a swim out pool and I thought the view was prettier from the balcony rooms. We had a group of us that went and their views were much better than ours. The only bad thing was that they had to wait a while for the elevators. The ...
Food, hotel, activity and bar staff were exceptional and The Level staff went out of their way to exceed expectations. Room service disappointed. Not in food quality but it took over 90 mins to get morning coffee the two times we tried. We’d go back in a second though
We spent four nights here in early December 2017. Our junior suite was large and very well appointed. Lots of space at the pools and the beach. Food excellent. Drinks are expensive. We had to wait until an hour after check-in time for our room, but were compensated for this. Will definitely ...
I loved this hotel! The environment is welcoming everyone is really nice and helpful. I will definitely be back.
My husband and I stayed at Zilara Rose Hall for vacation. We loved it! Plenty of food/restaurant options, great room, amazing staff! You have access to the amenities on the family side but we loved staying at the adults only beach and pool. Shuttle to and from the airport made transportation easy. ...
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