Find 5 Star Hotels in Shenzhen from $78

"services are very good"

"Thanks for the service "

"Hotels in Shenzhen are not really rated at the same level, in terms of stars, as those in many other metropolitan areas. 5-star ratings here seem to be more like 4-star elsewhere. This Ritz had great service but the room itself is not that well maintained. My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked...

"I like all "

"Convenience Good location "

"Friendly staff, convient location to take high speed train, walking distance to shopping mall and many food options around."

"Good stay "

"Very good"

"Beautiful and perfect "

"Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again."

"Very nice hotel as a 5 star rating hotel. Their room lighting controls have many options to choose from: relax mode to working mode. It is very convenient to travel to the airport especially if you need to wake up early to catch a flight. One of the thing on safety is commendable, there is a calling for help button next to the toilet seat. I think not too many hotels even 5 stars will have that one button. Staffs are couteous. Breakfast buffet have many choices, very inter-continental."

"This was our 3rd trip to this hotel, but our first since China had reopened to American visitors. Two of the three restaurants have closed and not reopened. The outside bar and vip area was closed. The outside pool was closed. The wait staff spoke poor or no English and the menu was severely limited. At Maro more than half the food was unavailable and their drink menu was almost non existent. The staff spoke little English. The front desk staff was kind and rooms were nice. I hated to see...

"Great location, but quite an old hotel, could do with some renewal work, updates to facilities. Went during Easter break, but not very festive as compared to another hotel wilh the same price-point at shenzhen that also has a more personal touch. Nothing special. 3.5/5 for cost-effectiveness. "

"Good 5-star hotel with friendly and helpful staff. "

"As always, great place to stay. I would suggest to improve wi-fi but if you ask about it, they will put a wi-fi booster in the room. Shower door also had a problem and did not close well leaving water on the floor each time. Other than that, service is fantastic, spa is great and breakfast is perfect with lots of choices. Great area also to walk around, and close to new metro station Huaide. "

"The lobby design is so old "

"Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven). "

"Best evening buffet in Shenzhen, from my view. I know many may not agree. "

"The staff was very helpful."

"Very nice stay. The Hotel is perfect for family with young children. They takes care of children’s needs at every aspect. I would definitely come again."