“First time but definitely not the last. Location is everything.. Perfect for couple of nights. Breakfast was very good, just by the pool. Don't expect luxury at this price but it's very comfy and staff is amazing.”
“The check in process was an absolute nightmare. I had a confirmed booking with Expedia, but on arrival it was clear something was wrong when they asked me to have a seat - for 2 hours! The hotel had given away my reservation for a 1 bedroom and simply cited they overlooked Expedia. Wow. So they put me in a studio thinking I wouldn’t notice? I had to go back down again and wait even longer. The front desk manager, hotel manager and even the general manager shook my hand as if that was going to……
“I was disappointed with the property's cleanliness, there were coockroaches in the kitchen. Signs said no smoking but people smoked in the lifts and restaurant.”
“I had a terrible experience with them. The quality/amenities of what I booked for was not what was provided. For instance I booked for a full apartment with kitchen and pool available, however, I was given a very tiny bed sitter with a kitchenette and no pool or bar whatsoever as was advertisd.The standard of accommodation provided was very poor in comparison to the amount I paid for. A friend booked more than 2x cheaper accommodation close to the test center and was 10x bigger, beautiful and……
“The best view in all of Nairobi.
The rooftop pool and restaurant with bar were amazing. The apartment was clean and organized. Everything worked and check-in was smooth. Highly recommend.”