One Acapulco Diamante

Photo gallery for One Acapulco Diamante

Primary image
Beach
Outdoor pool
Desk, free WiFi
Desk, free WiFi

Overview of One Acapulco Diamante

One Acapulco Diamante

3.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Boulevard de las Naciones Num 10, UH, UH Vicente Guerrero 200, Acapulco, GRO, 39931

Explore the area

  • Popular LocationForum de Mundo Imperial5 min walk
  • Popular LocationLa Isla Shopping Village6 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)3 min drive
  • Popular LocationPlaya Revolcadero10 min drive

Choose dates to view prices

About this area

Acapulco

One Acapulco Diamante is located in Puente del Mar, a neighborhood in Acapulco with good shopping. Naval History Museum and Campamento Tortuguero Playa Larga are local attractions and those in the mood for shopping can visit La Isla Shopping Village and Plaza Sendero.

What's nearby

  • Forum de Mundo Imperial - 5 min walk
  • La Isla Shopping Village - 6 min walk
  • Playa Revolcadero - 10 min drive
  • El Revolcadero - 12 min drive
  • Majahua Beach - 17 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • Aroma Bistro - 5 min walk
  • La Trainera - La Isla - 6 min walk
  • Shu - 6 min walk
  • Texas Ribs La Isla - 6 min walk
  • La Mansión - 6 min walk

About this property

One Acapulco Diamante

Eco-friendly Acapulco hotel in Puente del Mar, near Forum de Mundo Imperial
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
One Acapulco Diamante offers 126 air-conditioned accommodations with complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include showers.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)

Food and drink

  • Free continental breakfast available daily

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Phone

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

One Acapulco Diamante Hotel
One Diamante Hotel
One Diamante
One Acapulco Diamante Hotel
One Acapulco Diamante Acapulco
One Acapulco Diamante Hotel Acapulco

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 136 out of 316 reviews
5 - Excellent 43%
Rating 4 - Good. 127 out of 316 reviews
4 - Good 40%
Rating 3 - Okay. 27 out of 316 reviews
3 - Okay 9%
Rating 2 - Poor. 8 out of 316 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 316 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was feeling safe parking the car inside cuz it has a guard
Stayed 3 nights in Apr 2022

2/5 Poor

Traveled with partner
Liked: Staff & service
The breakfast buffet is poor and cold. The service it’s terrible. The hotel it’s clean but very u derrabe. The staff is very helpful. Probably the only good thing of this hotel.
Stayed 4 nights in Mar 2022

4/5 Good

Business traveler
Liked: Staff & service
El hotel en general tiene buenas instalaciones pero el lobby se veía un poco desaseado y con un olor peculiar.
Stayed 1 night in Dec 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price. Way too expensive for the tiniest room I have ever been. Thinest walls I have ever experienced. A sheet as a blanket and a smallest queen bed I have ever been on.
Stayed 1 night in Dec 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I needed a place close to the airport that was quiet. It was quiet except my neighbors were nosey so the manager moved us to a different room. Overall it was a good place to sleep before the morning flight.
Stayed 1 night in Dec 2021