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Mestizo Gallery

Photo gallery for Mestizo Gallery

Reception
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of Mestizo Gallery

VIP Access

Mestizo Gallery

3.5 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Av. Coba Mz 36 Lt 4 y 5, Col Centro, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum National Park19 min walk
  • Popular LocationTemple of Doom19 min walk
  • AirportTulum, Quintana Roo (TUY)4 min drive
  • Popular LocationHospital de Tulum6 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Tulum

Mestizo Gallery is located in Tulum City Center, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Gran Cenote and Playa Paraiso. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Tulum National Park - 19 min walk
  • Temple of Doom - 19 min walk
  • Hospital de Tulum - 6 min drive
  • Tulum Beach - 14 min drive
  • Tulum Mayan Ruins - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 96 min drive

Restaurants

  • La Coqueta - 2 min walk
  • Papaya Pizza & Co - 6 min walk
  • Azafran - 7 min walk
  • El Asadero - 7 min walk
  • El Capitan - 8 min walk

About this property

Mestizo Gallery

3.5-star hotel located in Tulum City Center
Located close to Tulum Mayan Ruins and Playa Paraiso, Mestizo Gallery provides a roundtrip airport shuttle, a rooftop terrace, and a garden. Treat yourself to a massage or other spa services. The onsite restaurant, El Suspiro, features Mexican cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool and a children's pool
  • Free self parking and extended parking
  • Concierge services, a 24-hour front desk, and a front desk safe
  • Luggage storage, a gift shop, and tour/ticket assistance
  • Guest reviews speak highly of the breakfast
Room features
All 25 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Mini fridges, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • El Suspiro

Things to do

  • Children's pool
  • Indoor pool
  • Spa services

Family friendly

  • Children's pool
  • Indoor pool
  • Mini-fridge

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Mobile key entry
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mestizo Gallery Hotel Tulum
Mestizo Gallery Hotel
Mestizo Gallery Tulum
Mestizo Gallery
Mestizo Gallery Hotel
Mestizo Gallery Tulum
Mestizo Gallery Hotel Tulum

Frequently asked questions

Does Mestizo Gallery have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Mestizo Gallery?

As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Mestizo Gallery on Feb 2, 2023 start from $70.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mestizo Gallery pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mestizo Gallery?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Mestizo Gallery?

Check-in is from 3 PM - 3 AM.

What time is check-out at Mestizo Gallery?

Check-out is at noon.

Does Mestizo Gallery provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mestizo Gallery located?

Located in Tulum City Center, this hotel is 2.2 mi (3.6 km) from Gran Cenote and 3 mi (4.9 km) from Tulum Mayan Ruins. Playa Paraiso and Cenote Manatí are also within 9 mi (15 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 291 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 75 out of 291 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 17 out of 291 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 4 out of 291 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 5 out of 291 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.5/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

lindy.l

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place easy checkin-checkout-great staff

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel & restaurant!
Husband & I had a great time staying here, staff was very hospitable & kind! The hotel was conveniently located & loved the ambience of all the plants, flowers & traditional Mexican decor. The included breakfast & restaurant was truly a surprise perk, every meal we ate was amazingly delicious & made with quality ingredients. Muchos gracias to Mestizo Galleria & the staff!
Stayed 4 nights in Jul 2022

10/10 Excellent

Anette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, would book with hotel again!
Stayed 8 nights in Jun 2022

10/10 Excellent

Rosa Mireya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly. We were very pleased with them.
Stayed 7 nights in Jun 2022

8/10 Good

Nina

Stayed 1 night in May 2022

10/10 Excellent

Jaime

Stayed 3 nights in Mar 2022

10/10 Excellent

Bonaire

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment and the staff but the food was the best part!! Will stay there again
Stayed 4 nights in Jan 2022

2/10 Terrible

LUIS

Traveled with family
What we did not like about this property is first of all that they close the hotel at 10:00PM and when we arrived after this time as a family with a reservation confirmed by expedia we found the hotel closed with a chain around the door and padlocked. A cleaning person who was working in the courtyard of the hotel would not let us in even if we had our reservation and showed it to him and even then he hardly paid attention to us. After a dialogue where we were able to have the attention of the cleaning person or guard, he agreed to communicate by phone with a contact of the hotel possibly his supervisor and from two rooms that we had reserved, they gave us access to only one room and it was where we finally agreed to be given that room so we would not be left in the middle of the night without a hotel in that dark place. The next day we did not find the manager or supervisor of the hotel, only a hotel representative. I explained to him that I was requesting at least a return of my money for the extra room we paid for, what happened is that this representative made some calls and agreed to return the money through expedia which to this date expedia denied the refund just because the hotel do not answer the calls. Expedia sent me an email letting me know that they are not responsible and that they abide by the hotel rules that there would be no return of money once the reservation was made. If it helps, my recommendation is to avoid any dealings with this type of hotels.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Cute clean little hotel.
Staff are friendly and helpful. Special thanks to Jose. The hotel shows its age but the room was clean and good size. The room was cleaned everyday. For the price, you can't go wrong. I'm a light sleeper but I did not have any issues with the noise. We were in room 6 on the main floor. Breakfast was delicious if you like authentic Mexican experience. Too bad the swimming pool was too cold that my 3yrs old daughter could not swim in. Remember to tip the staff if you are happy with the service.
Stayed 3 nights in Jan 2022

6/10 Okay

Breanne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Upon entering our room we were met with the strong scent of Fabuloso (cleaning product), not my favorite scent, but I assumed the room was clean...everything was okay until I entered the bathroom where I found it was pretty dirty, especially the shower area where on the ledge that you’d put your razor/shampoo, whatever, was gross. The last guy’s hair left behind from shaving all over, nasty old soap all over, it was gross. Other than that, we never really interacted much with the front desk as we were there for one night. Didn’t eat the food in their restaurant, but it looked and smelled delicious. Overall, fine experience, just a shabby place with an overall vibe that could be so awesome with the gorgeous art in their walls. Bedroom was very large with 3 queen beds plus a round kitchen table with 4 chairs for eating meals/card playing. If you’re looking for a a “nice” place, keep looking. If you’re in a budget and $115 USD doesn’t sound too bad, rent the room and make them clean the shower!
Stayed 1 night in Jan 2022