Capt.'s Inn & Suites

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Outdoor pool
Outdoor pool
Outdoor pool

Overview of Capt.'s Inn & Suites

Capt.'s Inn & Suites

2.0 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
116 Church Street, Alexandria Bay, NY, 13607

Explore the area

  • Popular LocationCornwall Brothers Museum12 min walk
  • Popular LocationHeart Island19 min drive
  • Popular LocationBoldt Castle19 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)38 min drive

Choose dates to view prices

About this area

Alexandria Bay

Capt.'s Inn & Suites is located in Alexandria Bay. The area's natural beauty can be seen at Keewaydin State Park and Grass Point State Park, while Cornwall Brothers Museum and The Clayton Opera House are cultural highlights.

What's nearby

  • Cornwall Brothers Museum - 12 min walk
  • Boldt Yacht House - 19 min drive
  • Heart Island - 19 min drive
  • Boldt Castle - 19 min drive
  • Mary Island State Park - 20 min drive

Getting around

  • Gananoque Station - 31 min drive
  • Watertown, NY (ART-Watertown Intl.) - 38 min drive


  • North Star — 3 min walk
  • Dancing Dog Bar & Nightclub — 8 min walk
  • Riverboat Bar — 9 min walk
  • Chez Paris — 9 min walk
  • Josie's Pizza — 10 min walk

About this property

Capt.'s Inn & Suites

Business-friendly hotel
Capt.'s Inn & Suites provides a restaurant and more. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance, barbecue grills, and smoke-free premises
  • Guest reviews speak highly of the overall value
Room features
All guestrooms at Capt.'s Inn & Suites offer thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 1 restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator


  • No elevators

Guest services

  • Daily housekeeping
  • Tour/ticket assistance

Languages spoken

  • English


  • BBQ grill(s)
  • Picnic area


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Premium bedding


  • Free toiletries
  • Shower/tub combination


  • Cable channels
  • Flat-screen TV

Food and drink

  • Refrigerator


  • Desk
  • Laptop-friendly workspace

Similar properties

See similar properties



Check-in from 4:00 PM - anytime
Minimum check-in age - 21


Check-out before 11 AM

Special check-in instructions

The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 10 PM)
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between May 09 and May 18.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a 1-night deposit after booking.

Property is also known as

Capt.'s Inn Alexandria Bay
Capt.'s Inn
Capt.'s Alexandria Bay
Capt.'s Inn & Suites Hotel
Capt.'s Inn & Suites Alexandria Bay
Capt.'s Inn & Suites Hotel Alexandria Bay

Frequently asked questions

Overall score and ratings


Very Good

Rating 5 - Excellent. 277 out of 823 reviews
5 - Excellent 34%
Rating 4 - Good. 348 out of 823 reviews
4 - Good 42%
Rating 3 - Okay. 127 out of 823 reviews
3 - Okay 15%
Rating 2 - Poor. 51 out of 823 reviews
2 - Poor 6%
Rating 1 - Terrible. 20 out of 823 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

4/5 Good

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon check in the lady at the customer service desk to check in was very rude. Would not give her name to myself or my daughter. Called to ask her why and she said she was not going to give her name and we would talk about it in the am. Then she hung up on me. Called back and it was basically a repeat of the same. Went in the next morning and they tried to make it right by giving us another room. The floors were dirty and there were cobwebs everywhere. Bugs in the rooms. Dirty towel(had a glob of hair in one). Doors were difficult to open. Curtain rod fell on my head. Faucet in bathroom sprayed you when turned on. Very disappointing stay.
Stayed 4 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice! Quiet. We were up North to see the leaves. This was nice in-between spot. HOWEVER, with that said, I could have done without the "scare tactic" from the check-in receptionist Friday night. Warned that the keys were worth $40 a piece so we better not lose them. No smoking in the room, which I knew. We got a room with a patio so we could go outside from our room. We were told that we were not allowed to smoke on the patio because the "neighbors might complain." The "fine for smoking in the room or patio is $250". And we were advised to go smoke with the staff. We could have done without that. Otherwise, the room was beautiful. Served its purpose for what we needed. See you next year!!
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly stay. Awesome staff, they were friendly and very helpful. Rooms were clean and well maintained.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting 1000 islands. The room was super clean and always smelled good. Beds are convenient. The service was excellent.
Stayed 2 nights in Oct 2021