Ratings based on 189 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 7, 2018
nice hotel. nice to stay at when I visit lake Murray atv area. Nice nice shower after riding in sand.
Comment from Hotel Management
Jan 8, 2018 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us at Quality Hotel. We are glad to know you enjoyed our hotel and the amenities we offer to our valued guests! We are committed to exceeding our customer's expectations and truly appreciate your business! We hope to hear from you on your next visit!
4 out of 5
by A verified traveler

Cleanliness, safety

Posted Jan 3, 2018
Loved the set up of the room and bed very comfortable. Cleanliness not the best. Dust on the lamps and top of hangers and floor in bathroom area not the cleanest. Also with the doors on the outside of the building I didn’t feel safe as traveling alone. Would recommend for guys or groups of people.
Comment from Hotel Management
Jan 3, 2018 by General Manager, Hotel Management
Dear valued guest, We appreciate you for taking the time share your experience with us! Our mission is to provide a safe and comfortable experience to all our guests. Please be assured that we will be addressing your concerns ASAP. Hope you will give us an opportunity to serve you again!
3 out of 5
by A verified traveler from Topeka, KS

Convenient location for Our Trip

Posted Dec 23, 2017
Pros: It came with a discount. oupon for breakfast at Denny's in same. omplex.
Ownership had changed hands since we stayed there last. We had been told on our last stay that rooms were being updated, but we saw no evidence of this. Bedside table had thick layer of dust on it. So that was a bit disappointing. It was very noisy early in the morning with semi-trucks coming in and out.
Comment from Hotel Management
Dec 25, 2017 by General Manager, Hotel Management
Hi Susan, Thank you for taking the time to share your feedback with us! We are pleased to know that you enjoyed the great food available onsite. Thanks for letting us know about the room, at any such instance please notify the Front desk so they can immediately resolve the issue/switch the room to ensure a pleasant stay for you. We hope to see you again soon! Happy Holidays!
2 out of 5
by A verified traveler

Posted Dec 23, 2017
I would not go back there.... it’s too similar to a motel.
Comment from Hotel Management
Dec 25, 2017 by General Manager, Hotel Management
Dear Valuable guest, Thank you for sharing you feedback with us. We work hard to make our customers stay memorable with us at the same time ensuring they are getting the value and convenience of our great location! We regret you did not enjoy your experience and wish you Happy holidays!
3 out of 5
Recommended
for Everyone
by A verified traveler from alda, ne.

one night stand

Posted Dec 20, 2017
Pros: close to Denny's
Cons: getting across gravel area and rooms no cement to walk on.
Location: just stopped for night off interstate convenient
it was good help was great Denny's next door with coupon was very convenient
Comment from Hotel Management
Dec 25, 2017 by General Manager, Hotel Management
Dear Galen, Thank you for taking the time to share your valuable feedback with us! We are pleased to know that you enjoyed the property and the convenience our excellent location offers with proximity to Interstate and great food! We look forward to hearing from you on your next stay with us!
2 out of 5
by A verified traveler from Tulsa

A Disappointment

Posted Nov 19, 2017
Pros: It was quiet.
Cons: Almost everything.
Location: Located off interstate. Don't care about things to do.
Check in went okay, maybe because I prepaid. We reached our room and found it less than ready for occupancy. The heat/air unit did not work and the bath/vanity area was not clean. It was late, we were tired, so I didn't bother to complain. As I said, a disappointment.
Comment from Hotel Management
Nov 22, 2017 by Margi P, Hotel Management
Dear Jim Please accept our sincere apologies for the inconvenience you may have experienced in respect to a/c unit and bathtub. At Quality Hotel, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again. I hope you will give us another opportunity in your next trip to Ardmore. Thank You Quality Hotel Ardmore
1 out of 5
by A verified traveler from louisiana

Posted Oct 28, 2017
while the staff was helpful and friendly, the hotel was a disappointment. poor lighting, no ice, no hair dryer, no shampoo.
Comment from Hotel Management
Oct 28, 2017 by GM, Hotel Management
Dear valued guest, thank you for taking the time to review your stay with our hotel. We appreciate the feedback as we use this to encourage and continue improving our customer experience. We hope you will consider us again in the future. Regards, Margi
2 out of 5
by A verified traveler

Bad advertising.

Posted Oct 16, 2017 on Hotels
There were no phones in the room, and there was no ice in the machine. The name of the motel was not as advertised on Hotel.com. Very frustrating.
Comment from Hotel Management
Oct 19, 2017
Dear valued guest, We are sorry to hear your stay with Quality Hotel was unpleasant. We appreciate feedback as it helps all staff members improve their customer care for all guests. We hope you will allow Quality Hotel the opportunity to better serve you the next time you are in town as we are continuously improving. Thank you, Margi P.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2017
The breakfast at the restaurant is to time consuming.
Comment from Hotel Management
Oct 16, 2017 by GM, Hotel Management
Dear valued guest, We apologize for failing to meet your breakfast expectations, however we do appreciate your business. We hope you will choose us again for a future trip. Thank you, Margi
4 out of 5
by Richard

Posted Oct 9, 2017 on Hotels
Comment from Hotel Management
Oct 11, 2017
Thank you for choosing Quality Hotel in Ardmore. We hope to see you again soon! Regards, Margi