“1. staff are very good and happy to provid service but i ordered laundry pickup at next Morrning, staff cma eto my room asking for collection of laundry items whem i place ordered on line, they were 1900-2000PM both nights. i don't get it why so hurry in the night as same return as laundry was picked up in the morning.
2. My room ar residential floor, club floor, but next to service elevator, i could hear the sound of elevator running whole night from evening to early morning. very annoying……
“An older more classic style Shangri-La hotel. I have stayed on multiple occasions and thoroughly enjoyed my stay this time around. I will return when in Makati.”
“I stayed for five nights this time, and I was very satisfied with the team led by our butler, Desiree. They created a group chat for easy communication, and any assistance I needed was provided immediately. I would definitely stay here again if I have the chance. TW Hsiao”