Balch Springs Castle Hotels

Staff was super friendly and helpful.

The best part was the cleanliness of the property! Most hotels that provide kitchen area have really bad odors left behind from the kitchen area and this property was spotless. The beds were comfy, the bathroom was clean , the breakfast was delicious, the front desk agents were all kind and helpful. I had the best time . It was so good I became a Hilton's honor member and I STAND by IHG but this property has definitely won me over.

Property is nice . Elevator was broken

We will be back!

Great property, lovely people working there! Really enjoyed the stay!

Great customer service and a comfortable room!

Like the room, but the pool is filthy. Stayed here previously in the summer and afraid to go in with all the duck crap in it.

Loved it there! When we first stepped in room it felt warm and welcoming! They had jazz music playing, two fiji water bottles, and a name card. I felt very welcomed! Very digital place! Views were great! Everything we wanted in a hotel! Loved the tower club! The emails were very good at explaining parking and how to use elevators. Definitely want to come back!

Sixth hotel in six weeks and by far the best. Clean, quiet, comfy bed, spacious, wonderful shower and I could walk to more than a dozen restaurants after work. Very modern and contemporary, lots of light from windows, but shades (not dusty old drapes) completely blocked the light out for sleeping. Location is 20 minutes from downtown Dallas on side streets so I could skip the freeway congestion, and 10-20 minutes from the northern suburbs.I will definitely make this my Dallas Hotel and have...

Breakfast setup

Very nice hotel. Quiet, clean and nice people. Would stay here again

Always stay @ Holiday Inn--a good fit for us!

Staff was kind and helpful Hotel was very clean

Very nice hotel. Looked fairly new. Room was clean, comfortable, good large new towels, nice bed linens, nice coffee set up. Not a spec of mold in bathroom area. The hall and/or rooms around our 2ed floor room was noisy. I finally got up at 1am and put ear plugs in, but that wasn’t the hotel’s fault. The breakfast was a nice assortment of hot and cold selections and the scrambled eggs were actually hot!! Julius at the desk the morning we checked out was exceptionally nice. I am a hotel snob and...

Great property and location

It was great and conveniently located to the hospital.

I can’t say enough good things about this hotel. We had a large family. Kids of various ages & booked 3 rooms. The staff was amazing, the rooms were very clean & well maintained. I absolutely loved that the floors were not carpet. As a mom with kids, I freak out with germs in carpet. We felt comfortable not using socks or slippers in the rooms. The lobby was awesome, I loved the vibe. Pool table, large connect 4 game, & the hang out spots/ seating was awesome. This whole hotel was amazing. We...