"This was my second stay here after returning from a trip. Fortunately, this room smelled completely fine—a definite improvement over my previous stay! It was a brief visit since I arrived late just to rest, and I skipped breakfast this time given my earlier disappointed experience.
The airport shuttle service is convenient, but the process could use some improvement. Guests are required to call the hotel upon landing to request pickup, which can be tricky if you don't have a local mobile plan (though luckily, the Portland airport provides a complimentary phone service). I had actually messaged them in advance via Hotels.com to coordinate the shuttle arrangements, but they never replied. Since the shuttles seem to run on a regular schedule every 30 minutes during normal hours (I arrived before 9:00 PM), requiring a call feels unnecessary and inconvenient for international travelers."
