“The experience was wholly lacking and a far cry from what we would expect for the Delamar brand.
Positives: clean and comfortable beds/pillows.
Negatives: 1) difficulty reaching front desk
2) slow response to complaints 3) no one offered to help with our bags upon check in 3) assigned room was very big and bright but overwhelming MOLD smell. 4) changed rooms with no offered help from staff; they told us yo come to front desk to get new keys 5) new room dark and smaller 6) no water pressure in……