奥马哈本森酒店宾馆住宿限时优惠

“It was a pretty awesome room with a whole kitchen”

“We travel a lot and this hotel has to be the worst we’ve ever experienced in terms of hospitality and customer service. There is an obvious management issue where staff are poorly trained and the hotel is even understaffed at times. Another lady and I waited for someone at front desk for almost a half an hour with no one to be found and we even called the front desk while standing there and heard the phone ring to the back with no one to answer. The bare basics of hospitality were lacking with……

“Spacious room that was super clean.”

“Staff was very welcoming. breakfast buffet had a good variety of food and was kept well stocked.”

“El agua de la alberca estaba muy fría .”

“Room was clean and the breakfast was good”

“Could have offered clean towel for the second night.”

“.”

“Though we had a paid reservation, the hotel overbooked and we did not have a room. Additionally the shuttle doesn't run after midnight which our delayed flight caused us to miss so we had to take a Lyft. The hotel staff member offered Ztrip when I called earlier in the day to advise of the delay. And upon arrival to hotel Amy contacted management to resolve the error with the room. They moved us to a sister hotel at no charge and offered reward points. I still haven't received my points but the……

“Very close to the airport.”

“Clean and quiet!”