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"This was the perfect little hotel for our stay. Clean. Convenient and staff were friendly. The only downside is the little restaurant is right next to the entrance and it is winter so it was very cold since they kept the restaurant doors open. Not sure why they don’t just close them but the food was very good. "

"Staff very friendly, food/drinks were excellent and room very clean"

"Staff was very accommodating when we arrived with a special request. Hotel was clean and decorated beautifully for the Christmas holiday. Only down side was the rooms were a little small."

"Good service "

"Location was easily this hotels best feature. A short walk to Times Square and Rockefeller Center. Rooms were nice, good view comfortable beds. At 5am a hot shower is as a bit of a stretch but a slightly warm shower was ok. Really the only negative was the elevators. They took forever and each elevator goes to separate floors, it was weird but the long waits weren’t bad enough to drop it a star "

"Staff and room was great"

"Staff was excellent "

"Did not eat at the hotel or go to the bar."

"Staff was very kind & welcoming. Thank you This is my second visit at Arlo, so happy to stay here. Perfect location, clean rooms & smells great "