“Bathroom had roaches. We even showed the front desk a video of a live roach on its back on their bathroom floor with its legs moving. The clerk denied the hotel had roaches and kept repeating hotel policy when we asked to cancel the rest of our stay and get a refund.
There was also active police activity right outside their front entrance, on their lot, during our stay, which made things feel even more uncomfortable.
Thankfully Expedia stepped in and helped us get a refund for the remaining……
“Bathroom had roaches. We even showed the front desk a video of a live roach on its back on their bathroom floor with its legs moving. The clerk denied the hotel had roaches and kept repeating hotel policy when we asked to cancel the rest of our stay and get a refund.
There was also active police activity right outside their front entrance, on their lot, during our stay, which made things feel even more uncomfortable.
Thankfully Expedia stepped in and helped us get a refund for the remaining……
Peggy