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Reviews of Fairfield Inn by Marriott Binghamton

2.5 out of 5
Fairfield Inn by Marriott Binghamton
864 Upper Front St, Binghamton, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 585 reviews" "
Rating 8 - Good. 182 out of 585 reviews" "
Rating 6 - Okay. 61 out of 585 reviews" "
Rating 4 - Poor. 28 out of 585 reviews" "
Rating 2 - Terrible. 19 out of 585 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter, Princeton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for long distance traveling when a break is needed.
Stayed 1 night in Apr 2024
Response from Gwenda on Apr 9, 2024
Thank you for staying with us!

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable good location
Stayed 2 nights in Apr 2024
Response from Gwenda on Apr 9, 2024
Thank you for staying with us!

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gwenda on Apr 8, 2024
Thank you for staying with us.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gwenda on Apr 8, 2024
Thank you for staying with us.

4/10 Poor

Bill

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very loud . Near highway and heating unit was unbearabke
Stayed 1 night in Apr 2024
Response from Gwenda on Apr 5, 2024
I am sorry you had an issue during your stay with us.

8/10 Good

Lawrence

Traveled with family
Overall nice experience… but front desk should be able to enter your Marriott bonbon number into the system.. even when booked by a 3rd party.
Stayed 1 night in Apr 2024
Response from Gwenda on Apr 5, 2024
Thank you for staying with us. The Bonvoy membership is to be used as a benefit for using the Marriott services.

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for Tesla charger!
Stayed 1 night in Apr 2024
Response from Gwenda on Apr 5, 2024
Thank you for staying with us!

2/10 Terrible

Derek

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were very disappointed upon arrival to find only 1 pool instead of the 14 expedia advertised. After travelling for a few days in a car we booked this place so that our child could get some energy out only to be deceived by inaccurate advertising. Check in and service were outstanding.
Stayed 1 night in Mar 2024
Response from Gwenda on Mar 22, 2024
Thank you for staying with us and bringing our attention to the error on the number of pools we have on property.

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly. The place is clean and quiet.
Stayed 1 night in Mar 2024
Response from Gwenda on Mar 15, 2024
Thank you for staying with us!

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Claire was awesome!!!! Quick check in Nice bed, nice room
Stayed 1 night in Mar 2024
Response from Gwenda on Mar 15, 2024
Thank you for staying with us! I will make sure she sees your comments.

8/10 Good

Nadine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at front desk was excellent
Stayed 1 night in Dec 2023
Response from Gwenda on Mar 11, 2024
Thank you for staying with us!

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 1 night in Mar 2024
Response from Gwenda on Mar 11, 2024
Thank you for staying with us!

8/10 Good

Eugene

Stayed 4 nights in Mar 2024
Response from Gwenda on Mar 29, 2024
Thank you for staying with us.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Didn’t like the sink where the water could not be released, or the loose toilet seat!!
Stayed 1 night in Mar 2024
Response from Gwenda on Mar 4, 2024
Thank you for staying with us!. I am sorry you had issue during your stay.

8/10 Good

Eric

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Served the purpose
Stayed 1 night in Feb 2024
Response from Gwenda on Mar 4, 2024
Thank you for staying with us!

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
The pool was kept clean
Stayed 1 night in Feb 2024
Response from Gwenda on Feb 28, 2024
I am glad you enjoyed the pool. Thank you for staying with us!

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You need a hot tub and the carpets need to be steam cleaned smells moldy.
Stayed 1 night in Feb 2024
Response from Gwenda on Feb 28, 2024
Thank you for staying with us. We will look into these items.

6/10 Okay

dennis

Stayed 2 nights in Feb 2024
Response from Gwenda on Mar 22, 2024
Thank you for staying with us!

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Gwenda on Jan 30, 2024
Thank you for staying with us!

10/10 Excellent

Peter

Stayed 1 night in Jan 2024
Response from Gwenda on Feb 6, 2024
Thank you for staying with us!

6/10 Okay

Randy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gwenda on Jan 2, 2024
Thank you for staying with us! If there is anything we can to improve, please let us know.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Nice tv lineup
Stayed 1 night in Dec 2023
Response from Gwenda on Dec 27, 2023
Thank you for staying with us!

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gwenda on Feb 6, 2024
Thank you for staying with us!

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 1 night in Dec 2023
Response from Gwenda on Dec 11, 2023
Thank you for staying with us!

8/10 Good

Jurgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, easy access to highway.
Stayed 1 night in Dec 2023
Response from Gwenda on Dec 5, 2023
Thank you for staying with us! We appreciate your comments.

10/10 Excellent

Gino

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Gwenda on Dec 5, 2023
Thank you for staying with us!

8/10 Good

Brett

Stayed 1 night in Dec 2023
Response from Gwenda on Dec 27, 2023
Thank you for staying with us!

10/10 Excellent

Mark, Delmar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice place to stay
Stayed 1 night in Nov 2023
Response from Gwenda on Dec 4, 2023
Thank you for staying with us!

10/10 Excellent

Sherry Mosher

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Gwenda on Nov 29, 2023
Thank you for staying with us!

10/10 Excellent

Brian

Stayed 1 night in Nov 2023
Response from Gwenda on Dec 27, 2023
Thank you for staying with us!

10/10 Excellent

Ramona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service.
Stayed 4 nights in Nov 2023
Response from Gwenda on Nov 29, 2023
Thank you for staying with us!

8/10 Good

Marcel B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not as clean as should be. Hair in the shower, brown liquid on night stand.
Stayed 1 night in Nov 2023
Response from Gwenda on Nov 20, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

therese

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Newly renovated….two restaurants walking distance
Stayed 1 night in Nov 2023
Response from Gwenda on Nov 16, 2023
Thank you for staying with us!

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Gwenda on Nov 12, 2023
Thank you for staying with us!

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, good area
Another good stay here for 1 night. Had a small problem with my first room. But it was quickly corrected by the staff. Great job!
Stayed 1 night in Nov 2023
Response from Gwenda on Nov 7, 2023
Thank you for staying with us!

10/10 Excellent

Phyllis

Stayed 1 night in Nov 2023
Response from Gwenda on Nov 27, 2023
Thank you for staying with us!

8/10 Good

Sharen, Schenectady

Traveled with family
Liked: Cleanliness, amenities
The recent refurbishment shows- reception area, new carpet, new furniture in the rooms, new shower, new curtains and shade. Very nice.
Stayed 1 night in Oct 2023
Response from Gwenda on Oct 30, 2023
Thank you for staying with us!

10/10 Excellent

Ethyl

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel clerk was personable!
Stayed 1 night in Oct 2023
Response from Gwenda on Oct 30, 2023
Thank you for staying with us!

10/10 Excellent

Karla, Painesville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, quiet!
Stayed 1 night in Oct 2023
Response from Gwenda on Oct 27, 2023
Thank you for staying with us!

10/10 Excellent

Ellaine Joy, New Braunfels

Traveled with family
Liked: Cleanliness, staff & service
Staff was great, the bathroom is small and difficult to move around in for my liking but the place was clean and well kept.
Stayed 4 nights in Oct 2023
Response from Gwenda on Oct 25, 2023
Thank you for staying with us!

8/10 Good

Jose

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Gwenda on Oct 23, 2023
Thank you for staying with us!

8/10 Good

dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Great stay but beds are very soft
Stayed 1 night in Oct 2023
Response from Gwenda on Oct 19, 2023
Thank you for staying with us!

4/10 Poor

Sadiqul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Gwenda on Oct 16, 2023
Thank you for staying with us. I am sorry we did not meet your expectations during your recent stay.

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay. Understaffed, but nice nevertheless.
Stayed 1 night in Oct 2023
Response from Gwenda on Oct 16, 2023
Thank you for staying with us!

8/10 Good

BRIGITTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice. Worth the stay
Loved this hotel. Clean, new, well appointed, comfortable. We plan on making this a regular stop when we travel.
Stayed 1 night in Sep 2023
Response from Gwenda on Oct 16, 2023
Thank you for staying with us! We are looking foreword to seeing you in the future.

10/10 Excellent

Petru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Gwenda on Oct 15, 2023
Thank you for staying with us!

10/10 Excellent

Xi

Stayed 1 night in Oct 2023
Response from Gwenda on Oct 30, 2023
Thank you for staying with us!

10/10 Excellent

Thomas

Ok
Stayed 1 night in Oct 2023
Response from Gwenda on Oct 4, 2023
Thank you for staying with us!

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023
Response from Gwenda on Oct 23, 2023
Thank you for staying with us!

8/10 Good

todd

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Gwenda on Sep 25, 2023
Thank you for staying with us!