“This hotel has potential but misses the mark. Rooms are tired and in need of some updating. Bathroom was dirty when we arrived and paint was peeling around all the windowsills. Room smelled stale and a little bit like cigarettes.
The staff were excellent. Very friendly and attentive and came to my room immediately to clean the bathroom when I mentioned it was dirty. Every staff member from front desk to the restaurant were very helpful and lovely to converse with.
We had both dinner and……
“No air conditioning so the rooms were a little stuffy- not much sound barrier between rooms so it was quite noisy. Outdoors area were well kept. Tried to golf but were required to buy new golf shoes as only certain types were acceptable.”
“Just step away from the airport. Room is clean and the facilities are fit. Noise from plane is not at all. Room temperature is comfortable in the early winter. Great place to stay for early flight or late arrival.”
“The service of the lady at the Check-in counter was disappointing. She gave us an accessible room which we didn't ask for. As we only stay one night, we didn't request for a change of room and tolerated it.”
“Worst experience in UK! Elevator n key card not working, noisy room without sound proof at all! Bad housekeeping and dirty carpet! And bad reception except the checkout one!”