“Extremely disappointed, especially since this Holiday Inn has been our regular stopping point between Texas and Chicago. On 9/23, the date of our reservation, we got a flat tire while traveling with my 97-year-old disabled veteran father-in-law and were stranded for nearly seven hours. I called the hotel at 3:42 PM, explained our situation, and was assured our reservation would be moved to the next day. I was NEVER told to contact Expedia. On 9/24, I learned the reservation was never changed. I……
“Extremely disappointed, especially since this Holiday Inn has been our regular stopping point between Texas and Chicago. On 9/23, the date of our reservation, we got a flat tire while traveling with my 97-year-old disabled veteran father-in-law and were stranded for nearly seven hours. I called the hotel at 3:42 PM, explained our situation, and was assured our reservation would be moved to the next day. I was NEVER told to contact Expedia. On 9/24, I learned the reservation was never changed. I……
Evonne