Burt Chalets

The lady at the front desk was very nice and pleasant. We have a complimentary break fast in the morning and that was also very sweet, to start your day. While having breakfast in the morning the cleaning lady just passed you without even saying good morning or a pleasant smile and for that reason I couldn't leave her a tip. it's because of us that's why she have a job whether if she owns the place or if she is working there just doing a little could go far away, overall it's a very comfortable...

Clean Pool is open Breakfast Liquors store next door

As always the service was awesome. I arrived extremely early (10:30 am) asked if i could get an eatly check in. Well she didn't have a room at that time understandable but she called housekeeping and they got my room ready and i was able to check in by 12:30 pm.

I grew up in the area but had never been to the inn before. The room was nice, simple, very clean. The bed was comfortable for me and my teenaged daughter. The grounds are pretty. There was a pool which looked very nice but we didn't have time to enjoy it. My only (MINOR) dislike was that it would have been nice to have a no service needed magnet or sign to put on the door. While I appreciated the job done on the room each day, I would have liked to have had an option. We had a...

Loved this hotel find right by the lower river. It was quaint with a nice vibe in the main lobby that had a bar and tables outside to enjoy the view.

I loved the comfort inn staff was friendly breakfast was hot and good everywhere was clean and was not dirty the rooms were clean not dirty they smelled fresh walking into them I would remand anyone to stay here .

Rooms were clean. Breakfast was as expected. They have space for a bar but it never opened. Staff was very helpful and friendly. Convenient to town.

Though around 30 minutes away from the falls, the hotel was very clean, had very friendly front desk person and good breakfast

The hotel was in a cute old building directly in the middle of the village of Medina, NY. It was a very small hotel, comprising of only about 6 rooms on the third floor (from what we could see). The room was clean and modern, with a few mid-century pieces of furniture to give it a comfortable feel. The neighboring church bells rang fairly often, but wasn't unpleasant. A few things surprised us though. Check-in was a text message, and there is no front desk. We didn't ever need any service or...

Nice staff

I like that there was a swimming pool that was clean and sanitized. The reception desk staff were professional and friendly.

Great property and very clean!

The hotel was reasonably priced, and very clean. The rooms were nice. There was a friendly, efficient, housekeeper whose name I am not sure of:( but she was wonderful. The staff up front, especially Ahmed, is very, capable and friendly and gave us many sightseeing directions and suggestions. Ahmed is professional and courteous, he and the staff were very hardworking, cheerful, and was a pleasure to talk to. We will definitely visit again!!:)

Staff was phenomenal. Beds and overall room were great and spacious. Eating area and food are great. But old musty rugs and upholstery of room chairs/sofa need to be replaced.

Cheep

Came during the off season. Friendly staff, clean rooms, comfortable bed with loads of pillows. Traveled with a pet dog. No issues.