- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to asked for sheets changed, had to ask for the trash to be changed in the room. The manager didn’t come in till 11 PM so all my concerns had to be addressed late night, due to quarantine the breakfast bar was closed so we had “ Complementary breakfast bags“ that consisted of a nature Valley bar, a honey bun and a bottle of water. This establishment was so unprofessional It didn’t have a printer to print out any itinerary, it had a laundry room that consisted of one washer and one dryer which were all quarter operated, the staff didn’t have any change to Exchange for a five dollar bill so the receptionist dig in her purse to give me the quarters necessary to finish my laundry. The pool was disgusting, due to quarantine they have a five person limit a party of 20 people were in the pool and no one was monitoring limits, Just so sad this place has so much potential it was a nice room and a great location with nearby shops and stores but the experience was horrible.