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Cancun Plaza Condo

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Private beach
Private beach
Private beach
2 outdoor pools, pool umbrellas, sun loungers

Overview of Cancun Plaza Condo

Cancun Plaza Condo

3 out of 5
Guests rated this property 2.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Kukulcan Boulevard Km.19.5 L 65, Cancun, QROO, 77500

Explore the area

  • Popular LocationMaya Cancun Museum2 min walk
  • Popular LocationDelfines Beach14 min walk
  • Popular LocationAquaworld14 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive

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About this area

Cancun

Located in Cancun's Zona Hotelera neighborhood, Cancun Plaza Condo is near the airport and on a private beach. The area's natural beauty can be seen at Delfines Beach and Chac Mool Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium.
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Map

What's nearby

  • Maya Cancun Museum - 2 min walk
  • Delfines Beach - 14 min walk
  • Aquaworld - 14 min walk
  • Ballenas Beach - 18 min walk
  • El Rey Ruins - 2 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • Casa del Mar — 1 min walk
  • Captain's Cove — 2 min walk
  • El Conquistador — 11 min walk
  • Tempo By Martin Berasategui — 18 min walk
  • Navios — 3 min drive

About this property

Cancun Plaza Condo

3-star hotel with pools and private beach
Spend the day on Cancun Plaza Condo's private beach or relax by one of the hotel's 2 outdoor swimming pools. All rooms are individually decorated and offer free WiFi and ceiling fans. Guests will find kitchenettes with refrigerators, stovetops, and microwaves.
Cancun Plaza Condo offers 2 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Lifeguards on site

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Library
  • No elevators

Guest services

  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Outdoors

  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Low-height door lock
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Griddle
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Cancun
Cancun
Zona Hotelera
Zona Hotelera
Hotel
Hotel
Pool
Pool
Business friendly
Business friendly
Parking included
Parking included
3 star
3 star

Policies

Check-in

Check-in from 2:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; your host will greet you
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash Breakage deposit: MXN 2000.00 per stay
  • Cleaning fee: MXN 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property only accepts credit cards and cash for all bookings
Onsite parties or group events are strictly prohibited

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cancun Plaza Condo
Cancun Plaza Condo Hotel
Cancun Plaza Condo Cancun
Cancun Plaza Condo Hotel Cancun

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 4 out of 18 reviews
5 - Excellent 22%
Rating 4 - Good. 6 out of 18 reviews
4 - Good 33%
Rating 3 - Okay. 1 out of 18 reviews
3 - Okay 6%
Rating 2 - Poor. 1 out of 18 reviews
2 - Poor 6%
Rating 1 - Terrible. 6 out of 18 reviews
1 - Terrible 33%

2.7/5

Cleanliness

2.6/5

Staff & service

1.8/5

Amenities

2.5/5

Property conditions & facilities
Write a review

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they had roaches in the rooms! when we told them they ignored us and stopped answering our calls. the roaches were in the bathroom, in the kitchenette, and in the beds!! horrible service! i will never recommend these condos to anyone! we left at 2 in the morning to find another hotel because the roaches were everywhere!
Stayed 4 nights in Jun 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the view from the balcony was nice, the apartment had far too many problems. Both bed comforters had faint stains all over. After coming back from our first night out, we found two cockroaches near the beds and bathroom even though all doors and windows were left closed. Our apartment was only cleaned because we complained after finding the cockroaches. The next day I wanted some water so I grabbed a new clean cup and got water from the jug provided in the room. After filling my cup, I saw something floating in my water so I took a picture, zoomed in, and realized it was a dead baby roach. I’m assuming it was right on the tap of the jug because the cup was in fact clean. This was absolutely disgusting. We were only given one set of 3 towels for our entire stay (5 days). They didn’t provide us with new towels which makes no sense when most people vacationing here are at the beach or pool almost everyday. Although this was unexpected I feel like it should be mentioned: the electricity cut out in the building for about 7 hours and the wifi took about a day to come back. Another serious issue we had was with the air conditioning in the room. On our last day, we woke up to half of our room flooded with water that had been dripping from the AC all night. We realized there was water everywhere because of one of us slipped and fell when waking up from our bed. Our only suit case was soaked on one side as well as our clothes inside our luggage and shoes. Awful experience.
Stayed 4 nights in May 2021

1/5 Terrible

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Paid for a level of room that I was not given then was transferred to another room that was still less quality than what I had paid for and was filthy
Stayed 3 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2021

5/5 Excellent

Stayed 2 nights in Jan 2021