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Hard Rock Hotel Cancun - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Hard Rock Hotel Cancun - All Inclusive

View from room
Outdoor pool, pool umbrellas, sun loungers
6 bars/lounges, 2 swim-up bars
1 bedroom, premium bedding, down comforters, free minibar
Yoga
Hard Rock Hotel Cancun - All Inclusive offers an energetic atmosphere and comfort near La Isla Shopping Mall. Enjoy a complimentary breakfast buffet, yoga classes, or the 18-hole course at Iberostar Cancun Golf Course. Relax with massages and facials at The Rock Spa.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Spa

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Rock Suite Ocean View (Two Bedroom)

1 bedroom, premium bedding, down comforters, free minibar

Rock Suite Ocean View (Two Bedroom)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 1066 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Diamond Ocean View

1 bedroom, premium bedding, down comforters, free minibar

Diamond Ocean View

8.8 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rock)

1 bedroom, premium bedding, down comforters, free minibar

Suite, 1 Bedroom (Rock)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 635 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rock Royalty Ocean View King

1 bedroom, premium bedding, down comforters, free minibar

Rock Royalty Ocean View King

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Ocean View King

8.0 out of 10
Very good
(16 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lagoon view king

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Lagoon view king

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • 431 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Double

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Ocean View Double

8.6 out of 10
Excellent
(33 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Lagoon view double

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Lagoon view double

8.2 out of 10
Very good
(19 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • 431 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Lagoon View (Two Bedroom)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Family Lagoon View (Two Bedroom)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • 861 sq ft
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Ocean View - Two Bedroom

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Family Ocean View - Two Bedroom

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Down duvet
2 bedrooms
  • 861 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Family Ocean View Double Beds - Two Bedroom

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Family Ocean View Double Beds - Two Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Down duvet
2 bedrooms
  • 861 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 4 Double Beds

Classic Room, Mobility Accessible, Lagoon View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 6
  • 4 Double Beds

Deluxe Double Room, Lagoon View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, Ocean View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (Diamond)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Puerto Morelos
  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
8.8 out of 10, Excellent, 341 reviews
$453 nightly
The price is $453
Oct 26 - Oct 27
Total with taxes and fees
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive
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About the neighborhood

Map
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 11 min walk - 0.6 miles
  • Iberostar Cancun Golf Course - 3 min drive - 2.0 miles
  • La Isla Shopping Mall - 4 min drive - 1.8 miles
  • Cancun Interactive Aquarium - 4 min drive - 1.8 miles
  • Delfines Beach - 5 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Club 91 Lounge - ‬7 min walk
  • ‪Nebbiolo - ‬5 min walk
  • ‪La Madalena - ‬5 min walk
  • ‪JW Marriott Lobby Bar - ‬6 min walk
  • ‪Porfirio's Cancún - ‬6 min walk

About this property

Hard Rock Hotel Cancun - All Inclusive

Luxury all-inclusive property near Aquaworld
Located close to La Isla Shopping Mall and Iberostar Cancun Golf Course, Hard Rock Hotel Cancun - All Inclusive provides a free breakfast buffet, an adjacent golf course, and an airport shuttle. With amenities like a beachfront location and sun loungers, this property is the perfect place to soak up the sun. Indulge in a body treatment, a manicure/pedicure, and a body wrap at The Rock Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and pizza. Yoga classes are offered at the health club; other things to do include basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and a terrace.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A gift shop, 14 meeting rooms, and air hockey
  • Guest reviews say great things about the helpful staff
Room features
All 600 rooms have comforts such as private indoor hot tubs and 24-hour room service, in addition to perks like premium bedding and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • LCD TVs with satellite channels
  • Balconies, LED light bulbs, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

View from room

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 5,638 reviews
$239 nightly
The price is $239
Nov 19 - Nov 20
Total with taxes and fees
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • Pizzeto
  • Toro
  • Zen

Things to do

  • 18-hole adjacent golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference center (16,404 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Lifeguards
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per week
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 34 per person (roundtrip)
  • Pet fee: USD 150 per pet, per week
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the health club or fitness facility

Property is also known as

All Inclusive Hard Rock Hotel
All Inclusive Hard Rock Hotel Cancun
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Hotel Hard Rock Hotel Cancun - All Inclusive
Hard Rock Cancun All Inclusive

Frequently asked questions

Does Hard Rock Hotel Cancun - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hard Rock Hotel Cancun - All Inclusive ?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Cancun - All Inclusive on Nov 2, 2025 start from $407.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Cancun - All Inclusive pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per pet, per week. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hard Rock Hotel Cancun - All Inclusive ?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel Cancun - All Inclusive ?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Cancun - All Inclusive ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hard Rock Hotel Cancun - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 34 per person applies.

Are there all-inclusive benefits at Hard Rock Hotel Cancun - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more.

Where is Hard Rock Hotel Cancun - All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within 2 mi (3 km) of Aquaworld, Iberostar Cancun Golf Course, and La Isla Shopping Mall. Delfines Beach and El Rey Ruins are also within 3 mi (5 km).

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Hard Rock Hotel Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 667 out of 1323 reviews
Rating 8 - Good. 240 out of 1323 reviews
Rating 6 - Okay. 169 out of 1323 reviews
Rating 4 - Poor. 100 out of 1323 reviews
Rating 2 - Terrible. 147 out of 1323 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cinthia Carranza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 2 nights in Sep 2025

8/10 Good

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Views, lots of activities daily
Stayed 4 nights in Oct 2025

10/10 Excellent

Priscillia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock resorts never disappoint. Excellent service and amenities.
Stayed 2 nights in Oct 2025

6/10 Okay

Nguyen

Liked: Amenities
Beach view looked nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort to stay
Stayed 6 nights in Aug 2025

10/10 Excellent

Sukhwinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the entire style of this resort. Steakhouse and Japanese place are super awesome
Stayed 2 nights in Sep 2025

8/10 Good

Clarissa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great I enjoyed my stay and the hospitality was amazing really enjoyed myself
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 7 nights in Jul 2025

10/10 Excellent

Deividas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel Definitely will be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maribel Alaniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay great food and staff was super friendly and accommodating.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tewodros

Very happy for everything
Stayed 4 nights in Oct 2025

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was great
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and helpful. The food in each of the restaurants including room service and beach service was very tasty and well prepared. We had a great time and plan on returning soon
The view from our cabana
Stayed 6 nights in Sep 2025

10/10 Excellent

maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2025

6/10 Okay

Ernest

Liked: Cleanliness
For what they charge, I think they are 4 stars, with good security.
Stayed 3 nights in Sep 2025

8/10 Good

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff is great but because of the language barrier was hard to ask for certain things. Had to ask multiple people for one question but other than that everything was good! View was amazing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria Julia Cordero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family of 4 the kids enjoy very much the stayed.
Stayed 5 nights in Aug 2025

8/10 Good

Tammi

Great entertainment staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved Hard Rock Cancun. The staff is amazing. We will definitely be back!
Stayed 5 nights in Sep 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 7 nights in Jul 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Oscar A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a lot of things to do in the hotel also a lot entertainment
Stayed 8 nights in Aug 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness of staff Great experience
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the south bar was excellent and the guy from the chairs from the pool his name is Willy.
Stayed 4 nights in Sep 2025

10/10 Excellent

Maicon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and room service, amazing entertainment. Friendly staff.
Stayed 3 nights in Aug 2025

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Hotel Luma by Kavia Cancun
Oh! Cancun The Urban Oasis & Beach Club
Fairfield Inn & Suites by Marriott Cancun Downtown
Smart Cancun The Urban Oasis
City Express Junior by Marriott Cancun
Villa Palmeras
All Ritmo Cancun Resort & Water Park - All Inclusive
Hotel Santa Maria Cancun
Nomads Hotel & Rooftop pool
Krystal Urban Cancun & Beach Club
Vidanta The Grand Mayan Vacation Club
Hotel Avenida Cancun
ibis Cancun Centro
Nomads Party Hotel & Hostel
Hotel Kavia Cancun
Planet Hollywood Adult Scene Cancun, An Autograph Collection All-inclusive Resort - Adults Only
Casa Caribe Cancun
Wyndham Garden Cancun Downtown
Hotel Bonampak
Mex Hoteles