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Royal Solaris Cancun Resort Marina & Spa - All Inclusive

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On the beach, white sand, beach towels, snorkeling
On the beach, white sand, beach towels, snorkeling
Water Park
Outdoor Spa Tub

Overview of Royal Solaris Cancun Resort Marina & Spa - All Inclusive

Royal Solaris Cancun Resort Marina & Spa - All Inclusive

4 out of 5

4.0/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationEl Rey Ruins12 min walk
  • Popular LocationDelfines Beach13 min walk
  • Popular LocationMaya Cancun Museum3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)13 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Royal Solaris Cancun Resort Marina & Spa - All Inclusive is in Cancun's Zona Hotelera neighborhood, an area with good airport proximity. The area's natural beauty can be seen at Delfines Beach and Chac Mool Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium. With scuba diving, water skiing, and parasailing nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • El Rey Ruins - 12 min walk
  • Delfines Beach - 13 min walk
  • Maya Cancun Museum - 3 min drive
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • Las Fuentes — 1 min walk
  • Rosmarinus — 1 min walk
  • Navios — 7 min walk
  • Benazuza — 9 min walk
  • Captain's Cove — 3 min drive

About this property

Royal Solaris Cancun Resort Marina & Spa - All Inclusive

4-star beach property with a conference center
Spend the day relaxing on the beach or at a marina before returning for a meal at one of Royal Solaris Cancun Resort Marina & Spa - All Inclusive's 10 restaurants. All 299 rooms offer 24-hour room service, coffee makers, and LED TVs with cable channels. Other amenities available to guests include free bottled water, hair dryers, and safes.
Royal Solaris Cancun Resort Marina & Spa - All Inclusive offers 299 accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Soccer
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 10 restaurants and 1 coffee shop/café
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Kayaking
  • Mini golf
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Shopping
  • Snorkeling
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Marina onsite
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 40-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.
This property offers onsite health screenings for COVID-19 (rapid antigen screenings) to US citizens. There is no charge for screenings for 1-2 guests staying 4 nights or more. The fee is USD 12 for each additional screening, and for guests staying 1-3 nights. PCR screening for COVID-19 is available for USD 105 per person. Guests should contact the concierge upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun Resort Marina & Spa - All Inclusive Cancun

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 879 out of 1909 reviews
5 - Excellent 46%
Rating 4 - Good. 565 out of 1909 reviews
4 - Good 30%
Rating 3 - Okay. 225 out of 1909 reviews
3 - Okay 12%
Rating 2 - Poor. 106 out of 1909 reviews
2 - Poor 6%
Rating 1 - Terrible. 134 out of 1909 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First off let me say the staff were very friendly and kind. However, the staff that tried to sell you their timeshare were pushy and annoying. I’m still trying to determine how this place had the ratings it did. As far as the building itself, the lobby area and bar were decent. The rooms and halls were very plain and boring reminding us of a hospital. The views were great. We had a couple of days of rain and during that time we noticed at least a dozen or more areas with the ceiling leaking throughout the building. It was in quite disrepair. The entertainment staff in the theatre were sub par. The pool staff were great as were the restaurant staff. On one rainy day we opted for a massage. The spa was nice the massages, again not so great. Food was overall pretty good. Nothing was open for breakfast before 0700 (including room service) even though the map we were provided said 0630. When we asked at the desk they said that was changed because of Covid. Fine, I get that but communicating that would be helpful since most excursions leave at 0700. This was a difficult review to write because while the staff were very friendly and accommodating, I don’t feel the facility itself deserves anything more than a 3.5 star.
Stayed 5 nights in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had view to the ocean … amazing view and staff was very polite.
Stayed 4 nights in Jun 2021

5/5 Excellent

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming, sweet and just made you feel at home Their disinfecting technique made me feel more comfortable to travel after Covid 19 The food was delicious Very family oriented Not far from hotel zone , you can take the bus and be there in 15-20 minutes Will definitely be coming back
Stayed 6 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service
It was a lot of fun hanging by the pool. The entertainment staff is
Stayed 7 nights in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! Pool bar, lobby bar, night life at the lobby, the food is amazing! Will book again soon
Stayed 5 nights in May 2021