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Overview of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Photo gallery

Guest reviews

4.5 / 5Wonderful
1,825 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Explore the area

Popular LocationCancun Interactive Aquarium1 min walk
Popular LocationLa Isla Shopping Mall3 min walk
Popular LocationAquaworld3 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Choose dates to view prices

  • Studio, 1 Queen Bed with Sofa bed, Balcony, Ocean View

    4.4/5 guest room rating

    Room amenities

    • 400 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Villa, 1 Bedroom, Jetted Tub, Ocean View

    4.4/5 guest room rating

    Room amenities

    • 740 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Villa, 2 Bedrooms, Balcony, Ocean View (SW-M)

    Room amenities

    • Partial ocean view
    • Sleeps 8
    • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds
    More details
  • Studio, 1 Queen Bed with Sofa bed, Balcony, Oceanfront (SW-M)

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Villa, 1 Bedroom, Jetted Tub, Oceanfront (SW-M)

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Villa, 2 Bedrooms, Balcony, Oceanfront (SW-M)

    Room amenities

    • Ocean view
    • Sleeps 8
    • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds
    More details

About this area

Cancun

Located on the beach, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is in Cancun's Zona Hotelera neighborhood, an area with great shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Traveling with kids? Don't miss Delphinus Dreams and Ventura Park Cancun. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property.

Map
Popular Location

What's nearby

  • Cancun Interactive Aquarium - 1 min walk
  • La Isla Shopping Mall - 3 min walk
  • Aquaworld - 3 min drive
  • Forum Beach - 6 min drive
  • Cancun Convention Center - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • Oceano — 1 min walk
  • Viento — 1 min walk
Questions about this property?Find answers

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Upscale resort on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 580 rooms boast jetted tubs and offer free WiFi and washers/dryers. Balconies and sofa beds are standard, as are LCD TVs with cable channels.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations are furnished with double sofa beds. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Heavenly Spa by Westin has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free valet parking

Food and drink

Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 420.00 per person
2 restaurants and 1 coffee shop/café
1 swim-up bar and 1 bar
Room service available

Things to do

24-hour fitness center
4 outdoor pools
2 outdoor tennis courts
4 spa tubs
Basketball
Children's pool
Full-service spa
Mini golf
Shopping
Tennis
Volleyball

Family friendly

4 outdoor pools
Children's club (surcharge)
Children's pool
Dry cleaning service
DVD player
Free cribs/infant beds
Laundry facilities
Microwave
Mini golf
Refrigerator
Snack bar/deli
Sofa bed
Supervised childcare/activities (surcharge)
Washer/dryer
Waterslide

Conveniences

ATM/banking services
Elevator

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
Spanish

Business services

1 meeting room
Business center
Conference space (608 square feet)

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sun loungers
Pool umbrellas
Terrace

Spa

10 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Spa tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Ceiling fan
Double sofa bed
Free cribs/infant beds
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Shower/tub combination

Entertainment

Cable channels
DVD player
LCD TV

Food and drink

Cleaning supplies
Coffee/tea maker
Cookware/dishes/utensils
Dishwasher
Microwave
Refrigerator
Stovetop

Outdoor space

Balcony

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Washer and dryer

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 25 March 2020 to 14 June 2020 (dates subject to change).
The property will be renovating from 15 August 2020 to 30 September 2020 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 420.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Can I cancel my reservation for free at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun and receive a full refund?
Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
As of May 30, 2020, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on Jun 16, 2020 start from $209, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Self parking and valet parking are free at this property.
What time is check-in at this resort?
Check-in is from 4:00 PM–anytime.
What time is check-out at this resort?
Check-out is at 10 AM.
Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?
Located in Zona Hotelera, this beachfront resort is in the historical district, just steps from Tequila Museum, Cancun Interactive Aquarium, and La Isla Shopping Mall. Aquaworld and Forum Beach are also within 3 mi (5 km).

Guest reviews

4.5
Wonderful
5 - Excellent
1,187
4 - Good
475
3 - Okay
89
2 - Mediocre
51
1 - Poor
23
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the location and proximity to all the shopping but what I loved the most was the beach access! Perfect place to relax and refresh the spirit! The staff was welcoming and extremely nice!

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

its hard to mention a specific aspect. the staff cordiality was spotless, the room awsome.... so clean and nice.

Stayed 6 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was very friendly and helpful. Rooms were very clean and all amenities were great!

Stayed 4 nights in Mar 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Mar 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 4 nights in Mar 2020