“The room smelled of urine and when I asked the cleaning staff to smell the air in my room, they said they couldn't smell anything.
I had the night person come to my room and we both figured out where the smell was coming from. It was caused by the a/c unit. The filter needed to be cleaned and the unit needed system maintenance. I stayed two nights at a cost of $350 per night. They didn't move me because they were full and they never issued or offered some type of credit because of this……
“The room smelled of urine and when I asked the cleaning staff to smell the air in my room, they said they couldn't smell anything.
I had the night person come to my room and we both figured out where the smell was coming from. It was caused by the a/c unit. The filter needed to be cleaned and the unit needed system maintenance. I stayed two nights at a cost of $350 per night. They didn't move me because they were full and they never issued or offered some type of credit because of this……
Michael Girard