“About a mile from downtown Inverness. Very close to the Island which was beautiful to walk around. Wonderful room that was conveniently located. Would absolutely stay here again”
“Beautifully decorated room! They thought of every little detail with fresh milk for tea and refillable bottled water in the fridge. Spacious room and very clean. All staff were friendly and helpful. I’d give them 10 stars if I could!”
“I checked in about 7:00pm and my Booked room had been given to another guest. I was given the “last” room - a twin with basin in the room (tells you how outdated it was).
Website also clearly states bar is open till 12 for guests. By the time I picked my partner up from Inverness airport and got back to hotel about 11:20pm (both looking forward to a “refreshment” after her delayed flight) everything was closed down for the night.
Poor accommodation
Poor service from staff giving a specified……
“This place is just a notch above a hostel. Only difference is you have a private room and bathroom. One key per room, no matter how many people are in the room. Refrigerator is located in the management office which is locked up most of the evening. Microwave is in a bottom floor lounge that is locked clearly evening and not unlocked until 10am. TV in rooms only work for streaming if you have an account with the streaming service. No elevator/lift at all.
They’ve put a lot of work into this……
“Room was very clean and smart. Had a lovely sleep in the king bed.
Cooked breakfast was lovely - they actually had a ‘vegetarian’ cooked breakfast on the menu that featured vegetarian haggis Pattie!
Staff were very courteous and helpful.”
“DO NOT BOOK THIS PROPERTY. The phone number listed is out of service and there is NO WAY to contact anyone at this property, as it is managed by a third party. I booked 2 nights, tried to get ahold of someone to give us keys and instructions on how to check in and the phone number doesn't work. I contacted the property through Expedia and the management company got back to me 36 hours later. In the meantime, we had to drive 40 minutes out of Inverness to even find a hotel for the first night and……