Hilton Garden Inn Charlotte North

Photo gallery for Hilton Garden Inn Charlotte North

Featured Image
Indoor pool, outdoor pool
36-inch LCD TV with digital channels, pay movies, MP3 dock
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Hilton Garden Inn Charlotte North

Hilton Garden Inn Charlotte North

3 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
9315 Statesville Rd, Charlotte, NC, 28269

Explore the area

  • Popular LocationNorthlake Mall18 min walk
  • Popular LocationMetrolina Tradeshow Expo3 min drive
  • Popular LocationCarolina Raptor Center13 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)16 min drive

Choose dates to view prices

About this area

Charlotte

Located in Charlotte, Hilton Garden Inn Charlotte North is in the business district and near the airport. Travelers eager for a bit of culture can stop by NASCAR Hall of Fame, while those who have shopping on the agenda may want to visit Concord Mills and EpiCentre. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Discover the area's water adventures with kayaking, water skiing, and parasailing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Northlake Mall - 18 min walk
  • Metrolina Tradeshow Expo - 3 min drive
  • Electrolux Corporate Headquarters - 10 min drive
  • Latta Plantation Nature Preserve - 11 min drive
  • Carolina Raptor Center - 13 min drive

Getting around

  • McCullough Station - 9 min drive
  • Charlotte Station - 12 min drive
  • Charlotte-Douglas International Airport (CLT) - 16 min drive

Restaurants

  • The Great American Grill — 1 min walk
  • Garden Grille and Bar — 1 min walk
  • Hickory Tavern — 5 min walk
  • Azteca Mexican Restaurant — 6 min walk
  • Bravo Cucina Italiana — 13 min walk

About this property

Hilton Garden Inn Charlotte North

Suburban Charlotte hotel in North Lake, near Northlake Mall
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour fitness center, a bar/lounge, and coffee/tea in a common area. All 112 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include MP3 docks, room service, and premium bedding.
Hilton Garden Inn Charlotte North offers 112 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10 AM: USD 12.00 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 36-inch LCD TV
  • Digital channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 12.00 per person (approximately)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 314 out of 653 reviews
5 - Excellent 48%
Rating 4 - Good. 206 out of 653 reviews
4 - Good 32%
Rating 3 - Okay. 76 out of 653 reviews
3 - Okay 12%
Rating 2 - Poor. 33 out of 653 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 653 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I would not state that the pool is "indoor." Part of the pool is indoor and part is outdoor. My boys were looking forward to swimming, but it was entirely too cold. Also, I could hear the alarm clock sounding in the room next to us as well as people talking in the hallway. I typically do not hear this things in other hotels.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with family and small children
Liked: Staff & service
The bathroom in the pool area wasn’t that clean and not enough sheets and pillows for double bedded rooms
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located very close to several restaurants within walking distance. I found the room , facility, inside and out matched the web site pictures exactly. What you see is what you get. My room was spotless and equipped with everything that a guest would need. I highly suggest this hotel
Stayed 1 night in Aug 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean at all
Stayed 1 night in Aug 2021