JW Marriott Charlotte

Photo gallery for JW Marriott Charlotte

Featured Image
Outdoor pool
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Overview of JW Marriott Charlotte

JW Marriott Charlotte

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
600 S College St, Charlotte, NC, 28202

Explore the area

  • Popular LocationEpiCentre7 min walk
  • Popular LocationBank of America Stadium8 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)10 min drive
  • Popular LocationCarowinds Theme Park20 min drive

Choose dates to view prices

About this area

Charlotte

Located in Charlotte, JW Marriott Charlotte is in the city center and near the airport. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit EpiCentre and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center.

What's nearby

  • Charlotte Convention Center - 1 min walk
  • Harvey B. Gantt Center for African-American Arts + Culture - 1 min walk
  • EpiCentre - 7 min walk
  • Bank of America Stadium - 8 min walk
  • Carowinds Theme Park - 20 min drive

Getting around

  • Stonewall Station - 2 min walk
  • Charlotte Station - 3 min drive
  • Charlotte-Douglas International Airport (CLT) - 10 min drive

Restaurants

  • Dean's Italian Steakhouse — 1 min walk
  • Caroline's Oyster Bar — 1 min walk
  • Fuel Pizza Cafe — 2 min walk
  • Brazz Carvery & Brazilian Steakhouse — 2 min walk
  • Matt's Chicago Dog — 3 min walk

About this property

JW Marriott Charlotte

Luxury Charlotte hotel in Charlotte Center City, walk to Charlotte Convention Center
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All rooms are soundproofed and feature WiFi, Tempur-Pedic beds, and iPod docks. LED TVs with digital channels and first-run movies provide a bit of entertainment, and guests will also find comforts like premium bedding and down comforters.
Air-conditioned accommodations at JW Marriott Charlotte offer iPod docking stations and safes. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa by JW. Services include facials and manicures and pedicures.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.00 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 38.00 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 10-40 for adults and USD 10-20 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping mall

Family friendly

  • Art supplies
  • Children's books
  • Highchair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • American (Sign language)
  • Chinese
  • English
  • French
  • Japanese
  • Spanish

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • First-run movies
  • iPod dock
  • LED TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 12:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 40 for adults, USD 10 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 38.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 6 out of 9 reviews
5 - Excellent 67%
Rating 4 - Good. 1 out of 9 reviews
4 - Good 11%
Rating 3 - Okay. 1 out of 9 reviews
3 - Okay 11%
Rating 2 - Poor. 0 out of 9 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 9 reviews
1 - Terrible 11%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Very clean with great attentive polite staff. Affordable parking is nonexistent. Attached garage is not affordable (Cost of first hour is $9; for 1 minute or 59..) No in or out privileges. $26 per day but if you leave you start to pay again. Clock for 24 hour period starts/resets at 5:00 AM, so you better leave early or you start paying that first hour at $9 again! Very poor signage to get to hotel if you choose this inconvenient non affordable option. Hotel offers in and out privileges' with valet parking at $38 per day. No on street parking available. Room while clean is small, certainly for nearly $300 per night. Just another small hotel room, although the property is nice for an urban center city high rise hotel. Close to everything downtown.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new JW Marriott was wonderful it is a prime location in the uptown Charlotte the view that we had was beautiful the staff was friendly we ate at every part of that property as far as the steakhouse which is located on the first floor another restaurant on the second level and the rooftop which is located on the fifth floor the only thing that I had a question about was the parking I feel as though if I was staying at the hotel maybe the parking shouldn’t be as much I do understand that the valet people has to get paid. But $40 a day was a little bit expensive but I guess I totally understand. Other than that the staff was extremely friendly housekeeping came and cleaned which was great service at all the restaurants was spot on bartenders was wonderful and overall I had a great experience
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and amenities!!
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff very friendly and helpful. Would stay here again.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Beautiful facility. Great restaurants. Extreme Service!
Stayed 2 nights in Sep 2021