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Embassy Suites Chicago Downtown Magnificent Mile

Photo gallery for Embassy Suites Chicago Downtown Magnificent Mile

Primary image
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
55-inch LCD TV with satellite channels, pay movies
View from room

Overview of Embassy Suites Chicago Downtown Magnificent Mile

Embassy Suites Chicago Downtown Magnificent Mile

4.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
511 North Columbus Drive, Chicago, IL, 60611

Explore the area

  • Popular LocationGrant Park11 min walk
  • Popular LocationNavy Pier11 min walk
  • Popular LocationMillennium Park16 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)35 min drive

Choose dates to view prices

About this area

Chicago

Embassy Suites Chicago Downtown Magnificent Mile is located in Downtown Chicago, a neighborhood in Chicago, and is in a shopping district and near the beach. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Check out an event or a game at Soldier Field, and consider making time for Chicago Children's Museum, a top attraction not to be missed. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Chicago Riverwalk - 4 min walk
  • Northwestern Memorial Hospital - 7 min walk
  • Grant Park - 11 min walk
  • Navy Pier - 11 min walk
  • Millennium Park - 16 min walk

Getting around

  • Grand Station (Red Line) - 9 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • Emilio's Tapas - 3 min walk
  • Volare - 3 min walk
  • Coco Pazzo Cafe - 3 min walk
  • Yolk - 4 min walk
  • Gyu-Kaku - 4 min walk

About this property

Embassy Suites Chicago Downtown Magnificent Mile

4-star Chicago hotel in Downtown Chicago, walk to Chicago Riverwalk
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Buffet breakfast is free. Additionally, a 24-hour business center, WiFi in public areas, and self parking are onsite.
Embassy Suites Chicago Downtown Magnificent Mile offers 455 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. 55-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per night)

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available 7:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • Free reception
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area

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See similar properties

Chicago
Chicago
Downtown Chicago
Downtown Chicago
Guest rating 4+
Guest rating 4+
Pool
Pool
Business friendly
Business friendly
Pet friendly
Pet friendly
4 star
4 star
Hotel
Hotel

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room (up to 75 lbs)
Pets cannot be left unattended
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 50 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile Chicago
Embassy Suites Chicago Downtown Magnificent Mile Hotel Chicago

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 903 out of 1708 reviews
5 - Excellent 53%
Rating 4 - Good. 466 out of 1708 reviews
4 - Good 27%
Rating 3 - Okay. 202 out of 1708 reviews
3 - Okay 12%
Rating 2 - Poor. 69 out of 1708 reviews
2 - Poor 4%
Rating 1 - Terrible. 68 out of 1708 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property is located in an area that is walkable and convenient to shops and restaurants. The walls are thin and you will be able to hear your neighbors. There are long wait lines for elevators. Cleaning services are only available if requested, they will not automatically clean your room. If you want an early check in before 4pm there is a $30 fee. If you wait until 4pm to check in, there will be long lines to wait for check-in and only 1 or 2 people working front desk. The front desk staff also may not answer calls for service, so you may have to try several times to speak with someone.
Stayed 4 nights in May 2022

1/5 Terrible

Traveled with group
Liked: Staff & service
No room available. Hotel is loud at midnight. People come back from party. They are drunk and talking loud.
Stayed 1 night in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and refreshing to have friendly employees...made my visit even more enjoyable!! Only one problem was the bartender she didn't know how to make a lemon drop martini the other male bartender made it perfect!!
Stayed 1 night in May 2022

3/5 Okay

Traveled with family
Disliked: Amenities
Location was superb. It was ridiculous they only have one elevator shaft with 4 elevators on this 20 (?) floor hotel. There was definitely a sign of someone having smoked inside the room (room 1426). There was only one clear-plastic cup and one coffee cup. I'm glad the 'tourism' is back.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was walking distance to attractions. Clean, friendly staff. Room was huge…loved it! Pool was ok…couldn’t really enjoy it… there were preteen kids there that were rude. No parent supervision. They were using foul language and taking their swimwear off and getting the pool towels and throwing them in the pool to hit each other…I had a three year old swimming and they didn’t care…they swung the wet towel across hitting another family that was there..We ended up leasing the pool area…. We didn’t try the breakfast since we had to leave by 7am. Breakfast starts at 730. Maybe hotel should offer at least coffee for the early departures. Otherwise, it was a great experience! I’ll go back again.
Stayed 1 night in May 2022