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Housekeeper fail this room cleanliness. Hotel, staff and room comfort was great, but there was already wall damage, before we got there and occupied the room. We notified management.
I wasn't aware, until the day before arrival that the first two floors of the hotel were under construction. This meant that the lobby, bar, and restaurant were housed in very small, generic spaces. A look at the hotel atrium revealed a bad redesign in the past, which is, I assume, the reason for ...
It just doesn't get any better than this. Carol and Tom are fantastic hosts and the house is absolutely spectacular. Built in 1861 and never left to disrepair the house is in perfect condition and then some. The setting is perfect the gardens are beautiful the bed is comfortable the shower is modern ...
Can’t tell you how much o enjoyed this hotel. The staff truly understands the meaning of customer service. I was greeted with a smile and felt there was a great personalization. When ever I’m in this area this is where I will stay.
FROM THE VERY SECOND WE ENTERED THE HOTEL LOBBY A SINCERE WONDERFUL GREETING WAS CONVEYED TO US...PURE PROFESSIONALISM CONTINUED THROUGHOUT THE ENTIRE CHECK IN PROCESS...BEST HOTEL I'VE STAYED WITH IN OVER 5 YEARS!!!...
Did not spend much time there since we were visiting relatives in the area. Bed and room were comfortable. Did not have the bulky, heavy duvets that we detest. The covering was a lighter weight, thinner duvet that we could actually keep on all night without sweating or feeling weighed down. Outside ...
The hotel was located well and had a friendly courteous staff. The room was clean but do not have any coffee cups, only plastic. The sink and vanity inside and out side the toilet are was very convenient. The breakfast was very good. Overall a very good experience.
As always the hotel and restaurant staff was beyond expectations. The service was excellent and the food extremely palette pleasing. We will definitely be back for every trip we have in this area.
Beautifully decorated hotel. My only complaint is that the parking garage smelled like smoke. We could smell it as soon as we pulled in. Every time we went to our vehicle, there were at least five employees smoking right in front of the hotel door. The elevators also smelled of cigarettes.
Room seemed like it was re-modeled recently. very nice.
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