FRONTDESK Waterfront Apts Downtown Cleveland

Photo gallery for FRONTDESK Waterfront Apts Downtown Cleveland

Primary image
Seasonal outdoor pool
Apartment, 2 Bathrooms (2 Bedrooms) | Living room | 43-inch flat-screen TV with digital channels, Smart TV, Netflix
Apartment, 2 Bathrooms (2 Bedrooms) | Living room | 43-inch flat-screen TV with digital channels, Smart TV, Netflix
Apartment, 2 Bathrooms (2 Bedrooms) | Living room | 43-inch flat-screen TV with digital channels, Smart TV, Netflix

Overview of FRONTDESK Waterfront Apts Downtown Cleveland

Entire apartment

FRONTDESK Waterfront Apts Downtown Cleveland

3.0 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 140°F
Map
5455 North Marginal Road, Cleveland, OH, 44114

Explore the area

  • Popular LocationRock and Roll Hall of Fame5 min drive
  • Popular LocationAgora Theater & Ballroom8 min drive
  • Popular LocationCleveland Clinic11 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)19 min drive

Choose dates to view prices

Apartment, 2 Bathrooms (2 Bedrooms)

  • 1150 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Apartment, 2 Bathrooms (2 Bedrooms)

  • 1150 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

About this area

Cleveland

Located in Cleveland, FRONTDESK Waterfront Apts Downtown Cleveland is in the city center and on a lake. Galleria at Erieview and East 4th Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cuyahoga Valley National Park and Lake Erie. Check out an event or a game at FirstEnergy Stadium, and consider making time for Rock and Roll Hall of Fame, a top attraction not to be missed.

What's nearby

  • Rock and Roll Hall of Fame - 5 min drive
  • Great Lakes Science Center - 5 min drive
  • Huntington Convention Center of Cleveland - 6 min drive
  • Agora Theater & Ballroom - 8 min drive
  • Cleveland Clinic - 11 min drive

Getting around

  • Cleveland Station - 7 min drive
  • Tower City-Public Square Station - 7 min drive
  • Cleveland Hopkins International Airport (CLE) - 19 min drive

Restaurants

  • The Diner on 55th - 14 min walk
  • Wendy's - 16 min walk
  • Empress Taytu Ethiopian Restaurant - 18 min walk
  • Angela's Family Restaurant - 3 min drive
  • Siam Cafe - 3 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

FRONTDESK Waterfront Apts Downtown Cleveland

Lakefront apartments with fitness center and seasonal outdoor pool
All Frontdesk stays are contactless self-check-in and include Scout, our exclusive digital companion to guide you through everything you'll need before and during your time with us. We're also available 24/7 via text or phone and have a local team should you need anything.
Guests are required to follow all regional and building-specific COVID-19 policies. We continue to employ a professional cleaning staff adhering to OSHA and CDC guidelines to make sure your stay is clean and comfortable.

The Space:
Our two-bedroom apartment is furnished with a queen bed in each bedroom, a couch, and an air mattress. It has everything you & your guests need to enjoy your stay in Cleveland! The kitchen is adorned with stainless steel appliances, a Keurig coffee maker, and basic cookware to cook simple meals for a cozy night in! A washer and dryer are also available inside the apartment for your convenience.

Anything in the apartment is yours to use. Make yourself at home once you arrive. While traditional cable TV is not included in your stay, we do provide Roku TV's with apps like Netflix, Prime, Hulu, and more! Feel free to use these services with your own login and enjoy!

Guest Access:
You can access the building anytime after 3pm by using the lockbox to obtain the keys. We ask that you respect our home and the quiet hours of the community. Our home is not baby proofed, and may not be ideal for families with very small children; however, children are welcome at your own discretion.

Interaction with Guests:
Most of our guests prefer to let themselves in with our lockbox entry system; however, we can be available upon request and are always available via phone call or text message should any questions or issues arise.

The Neighborhood:
There's no city like Cleveland! Our suite is located a short drive away from Downtown, a lively neighborhood where there’s always something new to do. If it’s your first time in town, you won’t want to miss the Rock and Roll Hall of Fame, James A Garfield Monument, or historic Little Italy. Stay close to your suite and take a stroll through Gordon Park, a gorgeous green space right on the bank of Lake Erie.

Getting Around:
Getting around Downtown Cleveland is a breeze, thanks to the city’s RTA Rapid Transit. Locally referred to as The Rapid, the public transportation system is made up of buses, public trolleys, and light rails. If you want to see the most popular tourist attractions in town, hop aboard the HealthLine, which spans from Downtown Cleveland through University Circle and into East Cleveland. Need to get somewhere in a rush? Lyfts and Ubers are readily available throughout the city.

Other Things to Note:
Please ensure you are booking with your full legal name. We have a strict 11am checkout. If you'd like to pay to check out later, the latest we can do is 1pm, at $25 per hour. Please let us know one day in advance if this is something you'd like to schedule!

At Frontdesk, a core value is to be a good neighbor. We extend this 5-star experience to you, our guests, as well as our property partners. This means we have a zero-tolerance policy for parties or gatherings. To ensure this in the most comfortable and least intrusive way possible, we use a noise sensor to detect the noise level inside of the suite. The number of people inside the suite may not exceed the reserved guest amount at any time. While we do not anticipate the need, following multiple warnings, we will utilize local law enforcement to ensure compliance. If removal is required, it will be done at the guest's expense. Thank you for respecting the community and our commitment to be a good neighbor.

House Rules:
Help us be a good neighbor by respecting and following our house rules.
Please be aware that while rare, violation of house rules is grounds for removal at the guest’s expense. If you have questions about our house rules, do not hesitate to reach out by tapping the Scout button on the right.

Quiet Hours
9pm-7am, daily. As with most communities, please keep music, movies, or other noise to a conversational level during the quiet hours.

Noise Monitoring
To ensure we’re being good neighbors, this suite is equipped with a noise sensor that measures decibels. There is no recording of audio, the device is active 24/7 and is located in the living area. If the noise exceeds a reasonable level, our Trust and Safety team will receive a notification and message you. To comply with community regulations, if the noise sensor becomes disconnected we will notify you if we need access to your stay to reconnect it.

We’re here for you
Please do not contact building staff. While our property partners know you’re staying with us, they will be unable to help with questions or concerns. For anything at all, tap the pink icon in the bottom right to talk to a live Frontdesk specialist.

Parties are Not Allowed
Disturbing other residents in this building will not be tolerated. While a rare occurrence, following warnings from your host triggered by the noise sensor or a complaint from a neighbor, you may be asked to leave at your own expense. Local law enforcement will be utilized if necessary.

No Smoking
We are a smoke-free community. This goes for balconies and in or around the building too. No smoking also includes vaping devices and candles. If evidence of smoking is found, a $500 fine will be assessed.

No Pets
Pets are not allowed. We likely would love your pet, but there will be a $500 fine for having a pet in the suite if not required by local regulations.

Professional Photo and Video Shoots
Commercial shoots of any kind, will not be tolerated. While we do encourage showcasing your stay on social media, chances are, if you are using professional equipment or your content will make a profit, it’s not allowed.

Mind the keys
The lockbox must remain locked at all times (if applicable). Some stays have auto-locking doors so keep the keys on you. If the keys are lost or unreturned a fee of up to $300 dollars will be assessed. A $75 fee will be assessed for overnight lockout service.

Packages and Mail Delivery
Please do not send anything to the suite. We are not responsible for receiving, lost, or undelivered packages.

Guests and Events
The number of guests must match the number of guests on your reservation. If you are anticipating more people please updated your reservation and confirm by messaging our city team prior to their arrival. Building events and celebrations are for permanent residents of this property only and not open to attending

Third-Party Bookings
The name on the reservation must be the guest present for the duration of the stay. Some booking platforms may have additional restrictions, please refer to your reservation.

Excessive Cleaning
Enjoy your stay, but be mindful of the cleanup. We employ a professional cleaning staff adhering to OSHA and CDC guidelines to make sure your stay is clean and comfortable. However, if it takes our staff longer than 2 hours to clean after your visit a $75 fee will be assessed.
FRONTDESK Waterfront Apts Downtown Cleveland offers 2 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Cleveland apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 43-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and portable fans.

Recreational amenities at the apartment include a fitness center and a seasonal outdoor pool.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeHome (VRMA & VRHP) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Oven
  • Freezer
  • Paper towels
  • Toaster
  • Cleaning supplies
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Toilet paper
  • Shampoo
  • Towels provided
  • Soap
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 43-inch Smart TV with digital service
  • Netflix
  • Streaming services

Laundry

  • Dryer
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Guidebooks/recommendations
  • Iron/ironing board
  • Restaurant dining guide

Location highlights

  • On the lake
  • In the city center

Things to do

  • Fitness center

General

  • 2 rooms
  • Individually decorated
  • Individually furnished

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property requires a successful background check to be conducted on all reserved guests. A valid government-issued picture ID will be required upon booking.

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
No pets and no service animals are allowed at this property

Property is also known as

Lakefront Apartments by Frontdesk
Frontdesk | Waterfront Apts Downtown Cleveland
FRONTDESK Waterfront Apts Downtown Cleveland Apartment
FRONTDESK Waterfront Apts Downtown Cleveland Cleveland
FRONTDESK Waterfront Apts Downtown Cleveland Apartment Cleveland

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 12 out of 26 reviews
5 - Excellent 46%
Rating 4 - Good. 5 out of 26 reviews
4 - Good 19%
Rating 3 - Okay. 5 out of 26 reviews
3 - Okay 19%
Rating 2 - Poor. 1 out of 26 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 26 reviews
1 - Terrible 12%

4.0/5

Cleanliness

3.5/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2022

5/5 Excellent

Stayed 2 nights in Jan 2022

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A nice historic adaptive reuse building with a beautiful view. 2 bed apartment was spacious with good beds and ample bedding. The check-in instructions after the mail room could have been more detailed and should have pictures updated.
Stayed 1 night in Dec 2021

4/5 Good

Traveled with family
Liked: Cleanliness
The property was as pictured. The toilet ran slowly and we had a problem with the privacy lock that we had to solve. We never were able to get back into the building with the key and code but others allowed us in.
Stayed 2 nights in Nov 2021

5/5 Excellent

Stayed 1 night in Nov 2021