Hotels near Cleveland St. Station

"Our room was in the basement with tiny window high up so can’t see anything. Very claustrophobic feeling. Couldn’t wait to check out."

"This room never should have been offered—period. The desk chair was absolutely unacceptable. It was so worn and damaged that it looked like something pulled off the street. Management needs to remove it immediately because it reflects a complete lack of basic standards. The AC/heating unit was essentially useless, constantly swinging between freezing and overheated with no consistency. I had to open the window just to make the room tolerable. On top of that, the room had a strong, unpleasant odor upon arrival, as if it had been “cleaned” with old, dirty rags. The towels were no better. Several were visibly stained despite being presented as clean, and I had to request replacements multiple times—completely unacceptable for any hotel. The elevator is also in serious disrepair and does not inspire confidence or safety. The only positive aspect of this stay was the staff, who were friendly and professional despite the conditions they’re clearly working under. This was supposed to be a relaxing trip, not my usual business travel. I chose not to go back and forth with management because after arriving with all my luggage—without even the basic convenience of a luggage cart—I was too exhausted to deal with switching rooms or escalating complaints. That said, the condition of this room and the overall property is unacceptable. Guests should not be paying to stay in an environment like this. I will not be returning"

"It was much better shuttle on time and the beds comfortable ."

"Yes everything was great , especially the man at the front desk , i cant remember his name but he was awesome. Very understanding and extremely helpful. Im definitely going back there."

"Don't have a crappy asian beeakfast in the morning.. .awful food.. You can do better than that...SHERATON should stand for something"

"We enjoyed our stay, and would stay again. The staff were neutral, not rude but not friendly. The night staff didn’t seem to know about the parking rate that’s promoted with the hotel. However the day staff knew. Overall it’s a great hotel, safe and close to everywhere we needed."

"door wouldn't lock and i didnt feel safe "

"I had a mixup when I booked it (my fault) and the lady at the front desk was awesome with helping me get it all fixed. It was midnight and after a 14hr flight from Hong Kong, I just wanted to shower and go to bed. She made it possible. "

"Very nice and affordable. Had a fun time here"