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"Our room was not clean to a standard I would hold Hyatt to. There were stains on the curtains, rug and sofa. The bathroom was horrible. I am glad we only stayed one night. Would not return or recommend. The staff was very polite and accommodating but the property was not as expected or advertised. "

"AC in room 402 is so loud, need a repair or adjustment"

"Excellent!!"

"Yes. Bartender was Excellent. Food was Excellent "

"Massive breakfast, nice pool , clean and modern building, friendly staff. Wish the pool opened at 6am . Nicest motel we stayed at over the last 3 months. Nothing broken or not working. we paid about $25 more per night here than most of the other run down motels we have been staying at lately. This was my first stay at a Drury , and it will not be the last!"

"The room I booked was based on the photos when booking online. The room was not at all what I booked. I received a room that had stains on carpet and bed as well as holes in the walls. It did not feel safe there. I was deeply disappointed. we decided we could not stay there so we went to Holiday Inn. thanks."

"Stayed 1 night. Room was not clean but the bed was. There was dirty silverware in the drawers. A lot of dust on the top of the refrigerator and the floor had not been swept. All of that aside, the bed was soooo comfortable. Area was quiet considering its run down condition. Parking was fine. Didn't try any amenities."

"I don't know about you but when I'm on a trip and stop for the night, my #1 concern is getting a good night's sleep so I can be refreshed & ready to go the next day. In this case, this was our destination & we were spending 3 nights here for a conference, then we were going to head back. Unfortunately, all 3 nights, the people in the room above us decided they wanted to "share" their favorite music collection with us. The first night the music was quiet enough that it only woke me up intermittently. Well, I didn't want to put up a fuss so I didn't complain. First night of crap sleep. Second night the music was playing again, and again I tried to sleep through it. However, at 1:15am they cranked the music up LOUD. After 1.5 hours of this, I finally called the front desk. They called the room & about 3:00am the music was turned off. Second night of crap sleep. Third night the music was playing again but just a little too loud to try to sleep through. About 8:30pm, I called the front desk. The front desk called the room, and about 8:40 the music got... louder. From 8:40 to about 11:30, the music got quieter & louder, but the overall pattern was louder. At 11:30, I called the front desk and complained again, then hung up and called the police. The police showed up & the music was shut off. Unfortunately, I wasn't able to fall asleep until about 1:30am. Third night of crap sleep. This was, perhaps, one of the worst stays ever. And I paid $145/night for this."

"Giving 1 star is too much. This hotel is clearly not safe for individuals traveling with children. It is RIGHT off a heavily traveled interstate, very dimly lit, a train track runs immediately by the property and there is a billiard/bar running all night long next to the property. I booked for through this platform, who I expected to have higher standards for its customers, even if the property itself does not. I refused to get out of my vehicle due to safety concerns and the hotel refused to reimburse my booking even though I did not check in or use their services. This platform isn’t as supportive to me as a customer as I expected them to be given my immediate report to them and sharing of concerns. What is the point of using a booking service if there is no customer support for situations like this? This review is no exaggeration and I hope it helps influence others to look elsewhere with a different booking agency as well. "