Coney Island Chalets

"I could not find any info room service nor was the a button for the front desk that I could find. But otherwise excellent stay"

"Rooms were very clean, bed was comfy. Location in the heart of Time Square."

"Great location "

"Great location! Nice restaurant! Excellent shower with shampoo and conditioner! Get the Times Square view if possible - it's worth it!!! My hubs and I got early check-in and I'm pretty sure it's because we had a king size bed room. Become a Hyatt member and you get free water each day in your room! Highly recommend!!! Staff was great!"

"It was an excellent location for connecting with long distance train travel! The bed was comfortable and the room was clean!"

"👍"

"no amenities to speak of. No restaurant, no bar, only two thin towels in bathroom, no extra blanket or robes in closet. No coffeemaker."

"Not a hotel if you need to do any work. There is no desk in the room. There is one space that has an actual work height table, i.e. not a bar table 2 feet off the ground, and it fits 3 people. So apart from that there is no where to find a place with a table to do work. Lobby, bar and hallways are.like 100 degrees all the time. Bar staff was very slow."

"Al momento de realizar la reserva a través de su plataforma, no se informó de manera clara ni visible la existencia de un cargo diario obligatorio ('Destination Fee') de aproximadamente $35 por noche, adicional al precio de la habitación. Esta falta de transparencia me impidió tomar una decisión informada al momento de reservar. Adicionalmente, al realizar el check-in, el personal del hotel me indicó que dicho monto de $35 diarios podría utilizarse íntegramente como crédito en consumo de alimentos y bebidas del establecimiento. Basándome en esa información, utilicé ese crédito en productos de comida del hotel. Sin embargo, al momento del check-out, me informaron que el crédito real para alimentos y bebidas era únicamente de $10 por día, no de $35 como me habían indicado. Esto representa dos problemas concretos: 1. Información incompleta en la plataforma de Expedia al momento de la reserva. 2. Información incorrecta proporcionada por el personal del hotel, que me llevó a tomar decisiones de gasto basadas en datos erróneos. En resumen, me cobraron 50 dolares mas por dia de lo que decía la reserva."