“Elevator not working, and zero assistance available. No pre-advice of this fact, and with two of four guests being mobility-impaired, this caused significant problems.”
“Not ideal for a family at all, more like for single men with low standards. The room and beds (with the 4 beds normally for a family) were clean and tidy but this hostel doesn't have ac just a cheap fan that works but is noisy. It's not a charming or asthetically pleasing place at all. The hall floors are old and dirty and the walls were simply painted over just to give it the "clean" look. The staff is nice but he also stood at the gate not letting us in until he confirmed we booked the place……
“My friend and I booked this hotel for our last night in Lisbon as we wanted to be close to the airport. Sadly, we found the room to be dirty, especially the bathroom. The walls and shower were dirty, there was hair in the sink, the floors felt like they had not been cleaned. We were relieved to only be staying one night and not more… which is regretful to say because the rest of the hotel, such as the lobby, was very pretty and the staff was very nice. AC worked well. I most likely would not……