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“Terrible experience. Me and a group of friends were scheduled and confirmed to stay here on New Years Eve and was in contact with the owner beforehand. The day of NYE I was never contacted on how to enter the home even though myself plus members of my group reached out to the owner multiple times, and so we had to last minute change our plans. I was traveling from out of town, luckily all my friends weren’t because where would we have stayed last minute on NYE, one of the busiest days of the...