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Shower wasn’t functioning properly and they had repair within 30 mins of me notifying front desk
This is one of my preferred hotels when I travel to Plano on business. The rooms are very clean; everything is well laid out. They also have a very nice and functional lobby area. This hotel is also right beside a large shopping area with many stores and restaurants within easy walking distance.
Being so close to highway 75 it is a bit noisy, but the room is quiet and one does not hear the traffic noise. More noise is heard from the upstairs room over you--people walking loudly and high heels maybe. But since I can't climb the steps all that well, I prefer the lower floor. Husband said we ...
I would consider this hotel to be very family friendly b/c of the price and free breakfast. Also very convenient to the area shopping mall and to numerous restaurants.
We flew into DFW from Cancun, Mexico and once through customs we called for a shuttle. We kept getting a lot of "I don't knows" on whether or not there was a shuttle coming. I got one woman on the phone who told me the phones were down and she could give me the address so we could take a cab. That ...
We could not get the air conditioner to work and it was appro 11:30 p.m. i called the front desk, they said the maintance man was gone and we would have to switch rooms. We did not want to pack everything up again. I finally got the air conditioner to work, I had to reset the plug in button and it ...
Nice hotel. A bit pricey for the experience. If somebody is talking while walking down the hallway, you will hear the whole conversation. My wife loves coffee. You have to go down at 6:30 in the morning to get a cup. I guess we are the only ones that enjoy coffee in the room. One of the nicest beds ...
From the moment I walked in the front staff went above and beyond to make me feel welcome, a great start to any trip! If I’m ever back in this area I will stay here again.
Close to places we want to go. Not enough parking space. Have to go around at least three/four times before finding parking space during night time. Breakfast was good. All in all will stay here again
We had a great stay in the Quality Inn Suites. The staff was very kind and helpful, especially Dawn! The free breakfast was the best I have had. I would stay again.
I booked this hotel at the last min. The price was affordable and the hotel was great. Very quiet and clean. The lady at the check in desk wasn't at the desk when I arrived, but I didn't wait long. She was very apologetic and friendly.
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