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“I am just going to give this hotel an across the board score of terrible because they were unwilling to refund our money or give us a credit. The dates of our stay was just days after the unrest due to the killing of the drug cartel leader. The area was a level 3 travel advisory. Cruise ships made the decision not to stop in that port. Airlines were still flying and hotels were open but of course they were, they just want to make money. They don't care about the safety of their travelers. ……

“very nice trip, best experience ”

“Es un lugar lindisimo con todo funcionando a la perfección ”

“Hotel was okay. Location next to marina and airport was excellent. Food didn’t have a big selection. ”

“There are very few restaurants to choose from. On the first day we arrived, we only had a buffet, and it was super invincible terrible. All other restaurants need to make an appointment and we are Expedia customers so there is no room service for us. I can't order food to my room. There are only two bottles of water in the room, no refrigerator, no other soda and beer are even more impossible. Anyway We won't come back again”

“We've been before and the property is getting tired. Any given evening at least one or two restaurants were not open. Food was ok, nothing special. Especially if you have stayed in real PVR and not an all inclusive. The PVR food scene is insanely good. Disappointed. Our daughter and boyfriend had a great time so that made the trip worth it! ”

“El baño ya estaba muy viejito Y el personal alguno muy sangroncito El que daba informes ”

“Olor a humedad y otro mal aroma después de la limpieza de piso. El personal de bares y restaurantes se dedican muchísimo al visitante extranjero a cambio de UN DOLAR o NADA de propinas, Restaurante en ocasiones dejaban manteles sucios para recibir a comensales en turno y definitivamente muy incómodo si tienen Club de playa deben construir baños pues el tener que está regresando al hotel es muy INCOMODO, se requieren más opciones de bebidas para personas que NO BEBEN ALCOHOL y no pueden tomar……

“The pool area was slippery need to make some adjustments for non slippery surfaces”

“Los gringos en cuanto despiertan van y apartan los camastros , rara vez hay disponibles , es una perdedora de tiempo andar firmando los tickets si de todos modos traigo todo incluido , y aún así los meseros metían cosas que yo no ordené en mis cuentas !!”

“I love this property. It is so clean and the staff is so helpful and friendly.”

“Always nice to hang out poolside at Hotel Mio. Great location, nice staff. ”

“Everything was good just the room cleaning isn’t good ”

“The best all inclusive we have ever stayed at. Spent a week in the south tower, explored every single restaurant, enjoyed the huge wine selection. We have been coming to all inclusive hotels all across Mexico, and this is our standard. Great staff, every meal delicious and every cocktail was great. Plenty of activities at the beach and great support. Was a trip to remember. ☺️”

“Excelente en toda la extensión de la palabra, Servicio, atención al cliente, piscinas, calidad de alimentos, ambiente, habitaciones TODO excelente ”

“It is on the ocean nice pools only 1 restaurant included in All Inclusive. Some rooms are updated and some are not. The location is perfect if you want to be in Zona Romantic area!”

“Excelente servicio y lugar ”

“Fast internet.Clean rooms. Beautiful pool ”