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“very nice trip, best experience ”

“Es un hotel me imagino ya de muchos años entonces huele a humedad (o moho), los cuadros de decoración tienen moho y pedí cambiar las cortinas ya que también estaban con moho, fueron muy prontos para el cambio eso si, la atención del personal fue buenísima, siempre amables y serviciales, solo que si las instalaciones en ese aspecto no me gustaron, y a veces huele a drenaje en algunas áreas del hotel como por el teatro y por el baño cercano al restaurante de bufet. La playa está genial para ir con……

“Beautiful place”

“Excellent customer service all employees were so attentive and respectful, Food was excellent and lots of variety, My room was really clean complementary bottle I love it for my anyversary I recommend velas you will have an amazing time Oh and the pool was crystal clear live it also They had a Mexican night with mariachi !!!”

“We had an excellent stay! The room was very clean, comfortable, and well maintained. Everything was great except for the elevator not working, which was a little inconvenient. Other than that, we really enjoyed our stay and would definitely stay here again!”

“Pools were clean , most staff was very helpful , what we didn’t like was that the hotel was under construction and definitely lowers the quality of our stay , food was okay not the greatest , I would like to see food options for kids and finally number one thing we didn’t like was that my wife and some of our family members were bitten by bedbugs, wife killed one bug on the bed and when we came back home she had 17 bites , really bad experience with that alone , picture is my brother in law and……

“Amazing”

“We loved every thing accept the daytime music around the pool area is horrible. Would love to hear some good Mexican music. No rap or drums please!activities are not for the very elderly. Nighttime shows are the same for many years.”

“The resort was excellent for our needs. It is located by the Marina so plenty of nearby shops. The staff was super accommodating and addressed each of our inquiries.”

“There are very few restaurants to choose from. On the first day we arrived, we only had a buffet, and it was super invincible terrible. All other restaurants need to make an appointment and we are Expedia customers so there is no room service for us. I can't order food to my room. There are only two bottles of water in the room, no refrigerator, no other soda and beer are even more impossible. Anyway We won't come back again”

“We didn’t have any water, so we couldn’t take a shower. 🚿”

“I’d like to start by explaining why I gave this stay a 4-star review. Unfortunately, we did encounter roaches—there were some in the bathroom and one on the bedroom wall. We didn’t notice them our first night, but by the second night, they had appeared. I also noticed that we were staying in the older part of the building. Since it was my first time staying there, I wasn’t aware that there was a newer, nicer section or that it might have been an option. Since we were only there for two nights,……