Durham Chalets

"It’s a good place to stay when rates aren’t sky high. Paying over $300 a night plus $60 to self park for Portland is ridiculous. Clean rooms, quiet. The digital key system is a hassle to get working if you’re not using Safari on iOS. "

" A hotel has control over cleanliness, upkeep, and service. This hotel ranks very poorly in service. Not a single smile from any staff at check-in, check-out, or requests. They advertise pickup from the airport is available but after a call before flight, after landing, and then 3 more calls after landing, the shuttle did not arrive even after an hour. The hotel is 10 minutes away from the airport! In my last call to the hotel, they told me they couldn't even contact the driver of the shuttle and did not know where they were. No apology or explanation afterwards. If a service is not available, don't advertise it and don't falsely lead customers to believe it is there. Lastly, a simple apology goes a long way, but no apology goes further. I would never stay here again and recommend all to be wary."

"yes the food selection and quality was good."

"Very clean and modern design, spacious room and overall the place was very quiet and made for a good night's sleep. Convenient to have the garage attached to the hotel, you just have to have your ticket validated by the front desk, but allows you to come and go as you please for the parking fee."

"Really nice room. The property was great. $40 parking was over priced. "

"My sister and I LOVED the Harraseeket! We did not realize they had afternoon tea every day so that was a pleasant surprise. The historic building is absolutely beautiful, and because we are both seniors, and the elevator was broken from the ground floor up to reception, they were accommodating in that they gave us a room on the same floor as reception, even though we had not previously requested it. The continental breakfast was very tasty, and to add a little protein, we each ordered a reasonably-priced side from the menu. We definitely wish we could have stayed longer, and would stay again."

"The staff was incredible. Well done!"

"Very nice historic hotel! Would stay there again!"

"Very dirty windows, no business center where we could use a computer to print boarding passes. Dirty tables after breakfast so we cleaned them ourselves."