Find hotels in Eagle Ridge North, Phoenix

"The staff lied about the pool being open, we would've never booked the stay if we knew the pool was actually going to be closed. Even after asking the staff told us the hours would change to ten pm but not be closed completely."

"Amazing property super nice staff, everything was clean, a lot of trees around the property which is really nice, convenient location"

"The property is beautiful and has great amenities! Love the pools and the scenery!"

"It was very nice, by afternoon not enough loungers around pool and no towels"

"Clean property & clean room "

"Driving to the place I thought for sure I was gonna die. The neighborhood is TERRIBLE. I think I passed a jail of some sort a few blocks down even. The the property was well lit and set far off the street. Room was small but nice. Things worked as they should, well, the bed, TV , icebox and shower worked fine. Think they just finished a remodel or something, cause it was very nice. So if you go, go now before it gets ruined!"

"Beautiful grounds, clean room, nice patio But, pool / jacuzzi late evening needed attention Used towels and floating bandaids were yucky but all around was a great stay"

"This was one of the worst hotels I have ever stayed at before; had it been a lower price range, I would adjust my expectations accordingly. The interior spaces (lobby, rooms, bar) are beautifully designed. However, most of the interactions I had with the staff were questionable at best. The pool was closed “for cleaning” for most of the day on a Saturday but then I was told by the same staff member that it was closed for a “private event”. The pool was the main reason I selected this property, so that we’d be able to easily access it with our spa visit. Instead they sent us to the pool on the completely other side of the property, which looked like a sad motel pool, bathroom was filthy. There’s no QR code/menu/phone number listed anywhere at the sad motel pool to be able to place a food order, so you just have to navigate it from the hotel website with the restaurant menu; you have to call the front desk to get connected to in room dining). It seemed like the person taking my order had no idea where this pool was located & asked me where it was. By the time we had lugged all of our bags to the second flr, we come to find the room keys were never activated. The stay seemed to be looking up when we got some great cocktails from the main bar in the lobby, but then come to find out when the pool finally reopened from the“cleaning/private party”, it took 45 min to get our drinks from the pool bar and they were incorrect. It was clear our server completely forgot to place the order"

"The ac in the room wasn’t the best besides that everything was good would I would book another stay there in the future"