“This was the worst accommodation experience I have ever had. Per instructions, I informed mgmt that I'd be arriving after regular check-in hours. When I arrived, there was no one at the property. When I called the manager, I was informed that I'd have to meet her at the train station several blocks away to get the keys. I informed her that I'd preferred not: I was a senior citizen with back problems and didn't want to be schlepping luggage in the dark. I was told it was the only way to get the……
“This was the worst accommodation experience I have ever had. Per instructions, I informed mgmt that I'd be arriving after regular check-in hours. When I arrived, there was no one at the property. When I called the manager, I was informed that I'd have to meet her at the train station several blocks away to get the keys. I informed her that I'd preferred not: I was a senior citizen with back problems and didn't want to be schlepping luggage in the dark. I was told it was the only way to get the……
Jamala