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“Many areas of the hotel are very tired, including the rooms we had. Certain parts of the hotel were not well maintained and not as clean as you would expect from this hotel category. Many staff were in experienced and not helpful, others were very helpful, no consistency. Food was good. You need a car, difficult to get taxis and Ubers”

“Our stay at the Carmel Apartments in Falkirk was a wonderful reminder that you should never judge a book by its cover—or in this case, an apartment! From the outside it looked fairly ordinary, but stepping inside was a completely different story. The apartment was modern, spacious, and exceptionally well-equipped with everything needed for a comfortable stay. One feature that made my day was the washer-dryer combo, iron and ironing board which is always a welcome luxury when you're several weeks……