6/10 Aceptable
Stefini C.
18 jun. 2025
Le gustó: Limpieza
Issues with property manager
The house was great! Location was perfect! Everything was amazing until we were stranded on the golf cart in the rain. The properly manger was rude and unhelpful. We were informed there was no maintenance staff working on the island and we needed to walk. We were capable of walking but frustrated by the lack of assistance. We were under the impression that the management club was on the island. It’s not managed by The Island Club. The owner just pays for access to the club’s amenities. We continued to have golf cart issues. The charge only lasted 10 min. We were told we were using the wrong charger. Maintenance showed up and told us it was working fine and we were using the right charger. We were then told “the batteries are lithium and have problems in the water”. The batteries are not lithium. They were compared to a Tesla… I have a Tesla it is fine in the puddles. I have attached a phot of the batteries. Other golf carts were getting along fine on the island. We did talk to someone who said when golf carts are on “the way out” they can struggle in rain and water. Had the property manager been kind and offered us some sort of alternate transportation when there is no other way to get around the island, this would have been no big deal. She rudely told us “most people enjoy the experience of remote living”. Yeah… remote living is great but walking to the only restaurants on the island when promised a working golf cart was very discouraging. House amazing!
Stefini C.
Se hospedó 5 noches en junio de 2025