4.6/5 Wonderful! (989 reviews)
Not a lot of instructions on what to expect nor wayfinding signage. (Examples: We didn't know there would be no daily cleaning; we had to ask our waiter at the restaurant where to find the ice machine.) Rooms are okay but not stellar; I would expect queen-sized beds in double rooms. We really loved the Malin & Goetz toiletries. Unfortunately, our stay was impacted when someone pulled the fire alarm early on Sunday morning and we stood on the street for some time. When they welcomed us back inside, neither stairwells nor elevator were accessible... so we were crammed in with other unmasked guests. This was cause for concern in a state with an unimpressive COVID vaccination rate.
Let me be clear: We loved the staff and would go out of our way to dine at the restaurant again. We'll probably stay somewhere else next time, though.
Reviewed on Oct 17, 2021