Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Dec 10, 2016
It was so great to stay here Rocco Forte Villa Kennedy!
5 out of 5
by A verified traveler from TAIPEI

安靜舒服的好飯店

Posted Nov 24, 2016
飯店不在正市區但離市區也不算很遠約10-15分車程, 飯店很高檔舒適房間設備裝潢房間配色設備都很溫暖舒服讓人覺得不想離開.
Comment from Hotel Management
Nov 28, 2016 by Georg Plesser, General Manager, Hotel Management
尊敬的客人, 十分感謝你樂意評論您在我們一起的時候。 我很高興知道您享受舒適時間的印象,我將與所有員工一同樂意分享。 請讓我們知道如何讓您在我們的時候更愉快。我們期待您的下次光臨。 親切的問候 喬治• Plesser
4 out of 5
by A verified traveler from nederland

Moor hotel

Posted Nov 21, 2016
Pros: De inrichting is mooi en de bediening is vriendelijk en behulpzaam
Cons: Informatie geven bij de info over het hotel dat de sauna opgedeeld is. En het zwembad alleen gebruikt kan worden met badkleding
Fijn hotel met vriendelijke bediening en goed maar wel duur eten. Helaas kun je alleen gebruik maken van het zwembad en bubbelbaden met badkleding en is het sauna gedeelte opgedeeld in een mannen en een vrouwen afdeling. Dus kon ik niet gezellig samen met mijn man gebruik maken van de sauna's
Comment from Hotel Management
Nov 24, 2016 by Georg Plesser, General Manager, Hotel Management
Zeer geachte gast, hartelijk bedankt voor de tijd die u genomen heeft om over uw verblijf bij ons te berichten. Positive Feedback is natuurlijk mooi, maar ook uw kritische aanmerkingen zijn van harte welkom, daardoor kunnen wij proberen onze zwakke punten te verbeteren. Het is jammer, dat wij uw verwachtingen aan onze Villa Spa niet vervullen konden. Blijkbaar hebben wij het verzuimt u vooraf over de regeling met betrekking tot bekleding en de gedeelde sauna ruimtes te informeren. Een groot deel van onze gasten is deze regeling van groot belang, maar wij zijn ons natuurlijk bewust, dat wij daarmee niet iedereen gelukkig kunnen maken. Ik hoop zeer, dat wij van u opnieuw de gelegenheid krijgen ons te bewijzen. Ookal kunnen wij de situatie van de gedeelde saunas niet veranderen, zouden wij u graag laten zien, dat het ons zeer goed lukt onze gasten tevreden te stellen. U kunt zich in toekomst graag direct aan mij wenden. Ik verheug mij erop gauw weer van u te horen. Met vriendelijke groeten uit de Villa Kennedy Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel
5 out of 5
by A verified traveler from Sydney

Luxurious hotel with friendly vibe and staff

Posted Sep 7, 2016 on Wotif
We loved staying at this Villa; the beautiful courtyard and pool facilities were a true highlight. On top of the immaculate surroundings, Timo, the head concierge, was so utterly helpful and accommodating and truly made our trip by offering us advice about the best (non-touristy) sites and restaurants. We really feel like we had an authentic Frankfurt experience thanks to all the staff at the villa and would highly recommend this hotel to anyone wanting to indulge a little on their travels.
Comment from Hotel Management
Sep 12, 2016 by Georg Plesser - General Manager, Hotel Management
Dear Guests, thank you very much for your lovely comment and the time you take to write about your recent stay at Villa Kennedy, a Rocco Forte hotel. We are very happy that you enjoyed your stay with us and I have certainly shared your review with the team, especially Timo was thrilled to hear about it. We look forward to welcome you soon again. Best wishes from Frankfurt and have a good start into your week. Yours sincerely Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel
5 out of 5
by A verified traveler

Hidden Extras

Posted Aug 31, 2016
Pros: Staff Spa Rooms
Cons: Charges for Breakfast and Astronomical for bar drinks and evening Restaurant though Frankfurt is blessed with alternatives.
Location: A short walk from Bahnhof and River but away from the seedier places close to the Bahnhof.
An absolutely delightful experience. We got a good deal - we are mid to low budget travellers - and this hotel is for the cream. While I thank Expedia for that I think a warning about breakfast prices not being included £35 per person for an OK buffet. Also be warned about the evening Restaurant prices. Both could be easily avoided - I blame myself having learnt (Ist frustuck imbegrieffen?) at School and I didn't ask just assumed it was. Nothing the staff said indicated this. They were so nice and accessible on all other things. Frankfurt was a great place but we booked in February (hence great deal) and nobody told us about the Fest all along both banks of the Mein - brilliant - definitely recommend Frankfurt when the Fest is on. And at Villa Kennedy - take swimming stuff and make use of the Spa. Overall great just beware the hidden extras. This was the case also at the Atschel Restaurant in Sachsenhausen. Excellent food but the mice scampering about the floor in the outdoor section were rather unexpected.
Comment from Hotel Management
Sep 1, 2016 by Georg Plesser-General Manager, Hotel Management
Dear Guests, It is great to hear that you had a nice stay with us. Thank you for taking the time to review the Villa Kennedy. Please feel free to contact me at any time. We would be more than happy to learn more about your expectations to make your stay even more comfortable and turn it to a perfect one. We are very much looking forward to welcome you back with us in the near future, latest next year again when we celebrate Frankfurts Mainuferfest. Kindest regards from Frankfurt Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel
5 out of 5
by Kristen from Chicago

Luxurious stay!

Posted Aug 21, 2016 on Hotels
Wonderful luxury hotel in Frankfurt! Staff was friendly and gave us recommendations for things to do and restaurants. Easy to walk to city center and around the neighborhood. Very nice outdoor garden for relaxing and having breakfast.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Guest, thank you very much for your time to review your recent stay at the Villa Kennedy. We are glad you enjoyed your stay and we hope to welcome you back in the near future. Warm wishes Georg Plesser general Manager Villa Kennedy, a Rocco Forte hotel
5 out of 5
by A verified traveler

フランクフルトで快適に過ごせるホテル

Posted Aug 18, 2016
市街地からは外れますが、中央駅からトラムで五分程度です。中央駅は少し治安が良くない雰囲気ですが、このホテルはそんなフランクフルトのイメージをかき消すほど快適でゆったりとした気分で過ごせます。部屋も綺麗でホテルの雰囲気もゴージャス、何よりも食事が美味しいです。ホテルレストラン相当の少しいい値段ではありますが、食べる価値ありです。フランクフルト行く方にはリコメンドしたいホテルです。
Comment from Hotel Management
Aug 21, 2016 by Georg Plesser - General Manager, Hotel Management
お客様へ、 この度当館へご来館・ご滞在を賜りまして、誠に有難うございました。 またこちら方面への観光へとお出かけの際には、当館までお越しになって下さい。 その際にお客様のご希望をおっしゃって頂ければ光栄です。 ヴィラケネディーホテル支配人 ゲオルグ プレッサー 
5 out of 5
by A verified traveler

A wonderful hotel in a great location!

Posted Aug 12, 2016
I had a weekend break meeting friends in Frankfurt and am so glad we chose Villa Kennedy - a beautiful hotel, lovely staff, a lovely courtyard garden for lunch and evening drinks. My friends had kids with them and the hotel was wonderful with them. Thank you for a great stay - I hope very much to be back!
Comment from Hotel Management
Aug 15, 2016 by - Georg Plesser, Hotel Management
Dear Guests, thank you very much for your time to review your recent stay at the Villa Kennedy, a Rocco Forte hotel. We are very happy to hear that you enjoyed your time in Frankfurt and our house and we are looking forward to welcome you in the near future. Best wishes Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel
2 out of 5
by Eun Sook

Bad customer service

Posted Aug 10, 2016 on Hotels
I didnt like their guests service. They put my nationality wrong as north korea .so i asked them to change it and they said without saying sorry and then said it was changed but when i lgged off i found out it was not changed.
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Dear Eun Sook, please accept again my sincere apologies for the lack of service you experienced. I do understand your disappointment about this. Please rest assured that the Front of house manager and myself highlighted the problem in a meeting and we took measurements to make sure this will not happen again in the future. I hope you accept my apologies and please do not hesitate to contact me directly in future. Yours sincerely Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel
5 out of 5
by A verified traveler from Seoul, Korea

Wonderful Hotel with great service

Posted Aug 8, 2016
Me and my wife booked this hotel for our honeymoon and the staff went above and beyond to accomodate us. Our room was so comfortable, and everything was very clean and fresh. We enjoyed the in-room dining, the breakfast dining outside on the courtyard, and the great selection/menu of food that the restaurant serves. I would definitely recommend anyone to book here, as the staff were so friendly and polite and didn't hesitate to help us with any problem we might have had. We will definitely come back here for our anniversary.
Comment from Hotel Management
Aug 12, 2016 by - Georg Plesser, Hotel Management
Dear Honeymooners, It has been an amazing pleasure to read your comment. Thank you so much for taking the time. I have certainly shared your review with my team, which is also very proud to have made your stay a perfect one. We are very much looking forward to the pleasure to be your hosts again. Please feel free to contact me at any time. I will be happy to assist. Warm regards from Frankfurt Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel