Franklin Residences

"Another great stay!!!"

"There was construction all across the first floor with wires hanging off, dust on the floors, etc. "

"I was very disappointed that the hot tub was not working properly during my stay. When I brought this to the staff’s attention, I was told it would be looked at in the morning, which did not help since I was checking out the next day. I specifically chose this hotel—and paid a higher rate than nearby options—because of the hot tub amenity, so this was especially frustrating. Additionally, when I checked in, I was not provided with any information about the hotel’s amenities or where things were located. I had to find everything on my own, which made the experience even more inconvenient."

"I had a wonderful experience during my stay, and I want to especially highlight the exceptional service provided by the waitresses. From the moment I arrived, they were warm, attentive, and genuinely welcoming. They made sure every detail was taken care of, always checking in with a smile and making me feel valued as a guest."

"Room was dirty but service was impressive and amazing. Professional and easy to work with. "

"Room was clean, except we had to request for the air conditioner to be adjusted because we had no heat. They did exchanged the air conditioner unit but still didn't work. We chose not to move from that room because to much to move. It was only one more night. Overall it was good."

"Good"

"Front desk staffs were very friendly and helpful. Just the bathtub in my room had some rusty stains."

"Excellent location near exit from Mass Pike and a stone’s throw from Logan Express. Room was clean and Wi-Fi access was easy. Many restaurants an easy distance. "