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"Horrible service "

"You can’t go wrong staying here. It’s clean and quiet, even being right near the airport. I would stay here again, especially if offered another great deal with a bundled flight."

"There was hair on the pillow upon arrival, mildew on the ceiling of the floor we stayed at. Brown spots in the shower. Microwave was filthy the whole 3 days we used it. Staff was so inattentive and cold"

"Good "

"A very pleasant stay. Staff were great ambassadors, and extremely accommodating. Airport proximity and regularly scheduled shuttle were another plus, even for us non-business travelers. Great neighborhood for strolling and dining. San Fernando Blvd and its offshoots something of a Restaurant Row, you can eat out three meals a day for a week--without a car--before needing to repeat a restaurant. We weren't in town long enough to try the hotel's cafe."

"The valet parking is a total rip off and when I left at 4:30AM the valet was nowhere to be seen. I believe was sleeping in his car and someone had to go find him. Unacceptable!! I will never stay in a Sheraton hotel again."

"Yes "

"Did not use. "

"Our first room didn’t have hot water, but they quickly moved us to another room. Everything else about the stay was seamless!"