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Overview of Wilderness at the Smokies - Stone Hill Lodge

Photo gallery

Guest reviews

3.9 / 5Good
1,076 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Explore the area

Popular LocationSevierville Convention Center9 min walk
Popular LocationWilderness at the Smokies11 min walk
RestaurantTaco Bell3 min drive
RestaurantZaxby's3 min drive
AirportKnoxville, TN (TYS-McGhee Tyson)46 min drive

Choose dates to view prices

  • Standard Room, 2 Queen Beds, Balcony

    4.2/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Standard Room (2 Queen Beds with Sofabed)

    4.1/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Queen Sofa Bed
    More details
  • Standard Room, 1 King Bed with Sofa bed, Balcony

    4/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More details
  • Executive Suite, 1 Bedroom

    4.3/5 guest room rating

    Room amenities

    • 763 sq ft
    • Sleeps 8
    • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds
    More details

About this area

Sevierville

Located in Sevierville, Wilderness at the Smokies - Stone Hill Lodge is connected to the convention center. Titanic Museum and Hollywood Wax Museum are cultural highlights, and some of the area's popular attractions include WonderWorks and Island at Pigeon Forge. Traveling with kids? Don't miss Dollywood's Splash Country and Dollywood. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Map
Popular Location

What's nearby

  • Sevierville Convention Center - 9 min walk
  • Wilderness at the Smokies - 11 min walk
  • Smoky Mountain Opry - 11 min drive
  • Tanger Outlets - 11 min drive
  • WonderWorks - 12 min drive

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 46 min drive

Restaurants

  • Hidden Trail Bar and Gril — 1 min walk
  • Thirsty Miner Restaurant — 1 min walk
  • Taco Bell - 3 min drive
  • Zaxby's - 3 min drive
  • Buddy's Bar-b-q - 3 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly resort connected to the convention center in Sevierville with 3 restaurants
3 restaurants, free water park access, and 3 poolside bars are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 234 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

Cooked-to-order breakfast available for a fee daily
3 restaurants and 1 coffee shop/café
3 poolside bars and 1 bar
Room service available

Things to do

36 holes of golf
Arcade/game room
Bowling alley
Children's pool
Fitness center
Free water park access
Mini golf
Playground
Seasonal outdoor pool
Shopping

Family friendly

Arcade/game room
Bowling alley
Children's club (surcharge)
Children's pool
Free water park access
Laundry facilities
Lazy river
Microwave
Mini golf
Playground
Refrigerator
Seasonal outdoor pool
Snack bar/deli
Waterslide

Conveniences

ATM/banking services
Elevator
Gift shop/newsstand
Lockers available
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

2 meeting rooms
Conference center (200000 square feet of space)

Outdoors

Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Eco-friendly toiletries
Hair dryer
Shower/tub combination

Entertainment

Cable channels
Flat-screen TV

Food and drink

Coffee/tea maker
Microwave
Refrigerator

More

Iron/ironing board
Safe

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Renovations and closures

This property is closed from 24 March 2020 to 27 May 2020 (dates subject to change).

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American Express
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 23.04 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Shuttle service
  • Internet access
  • In-room coffee
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

We should mention

The seasonal pool will be open from April to September

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Frequently asked questions

Does Wilderness at the Smokies - Stone Hill Lodge have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
How much does it cost to stay at Wilderness at the Smokies - Stone Hill Lodge?
As of May 31, 2020, prices found for a 1-night stay for 2 adults at Wilderness at the Smokies - Stone Hill Lodge on Jun 1, 2020 start from $130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this resort?
Check-in is from 4 PM–midnight.
What time is check-out at this property?
Check-out is at 10:30 AM.
Where is this property located?
This family-friendly Sevierville resort is located in the mountains, 0.5 mi (0.8 km) from Sevierville Convention Center, and within 6 mi (10 km) of Tanger Outlets and WonderWorks. Titanic Museum and Hollywood Wax Museum are also within 9 mi (15 km).

Guest reviews

5 - Excellent
424
4 - Good
361
3 - Okay
156
2 - Mediocre
75
1 - Poor
60
4.1
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I had an amazing time while at the Wilderness at the Smokies. There is plenty to do to keep you busy. We had planned our trip righy before the covid-19 pandemic started to happen, so we decided to stick with our plans. I am happy we didn't cancel, the resort staff were constantly disinfecting doorknobs, elevator buttons, wiping down their tables, cleaning the gaming areas, ect. We cannot wait to go back again, hopefully once all this stuff is over and the weather is better so we can take advantage of all the outdoor amenities as well!!

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service

80% of the employees we encountered hated their job and it showed. I know this is a stressful time for everyone but we were trying to get our mind off what is going on in the world. The shuttle drivers were very nice.

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible customer service! Out of control guest many complaints from Many guests And it took forever for the security to respond. Children were terrified from what the out of control gust was threatening. They refused to offer a discount or anything to make things right. My children were truly terrified. If should have never taken so many complaints to get this under control. Also the time it took for the man worker to get security was crazy. Then security took forever to get to the man. Then they didn’t even move the man out from the doors where everyone could hear. This happened late at night and literally woke everyone up. Horrible experience

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We like that tickets to the water park is included in the price. We didn’t like the price of the food and drink.

Stayed 2 nights in Mar 2020