- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing time while at the Wilderness at the Smokies. There is plenty to do to keep you busy. We had planned our trip righy before the covid-19 pandemic started to happen, so we decided to stick with our plans. I am happy we didn't cancel, the resort staff were constantly disinfecting doorknobs, elevator buttons, wiping down their tables, cleaning the gaming areas, ect. We cannot wait to go back again, hopefully once all this stuff is over and the weather is better so we can take advantage of all the outdoor amenities as well!!