“Truly unique and satisfying. Totally different than all other Reno properties with garish lighting and ubiquitous slot machines. Note: no elevator and extremely tall ceilings in this 100 year old property so 3rd floor is like walking up 4 flights of stairs so must be ready for that if carrying large luggage.”
“I recently stayed at the Courtyard Reno Riverfront, and this experience was deeply disappointing—especially as someone who joined Marriott with high expectations.
I have been a Hilton Diamond member for years, and I specifically chose to try Marriott to compare the level of service and hospitality. Unfortunately, this stay fell far below what I expected and has left me extremely disappointed.
First, the front desk service was unacceptable. The staff member who assisted me (a woman with a nose……
“I was expecting the worst, last minute booking because of a wildfire evacuation. The room was "modern" in appearance with good sized mini fridge, microwave, and coffee maker. The bed was comfortable. Tons of high-pressure hot water. The tub was older along with the interior pain job. Big TV with tons of channels and a super cold A/C.”