Henry Vilas Zoo Tours

This is NOT a hotel, it's a motel with exterior room doors, and no deadbolt on the doors. The room looked to be remodeled with new floors and paint, but the room smelled of mildew, and the ceiling fan in the bathroom was dripping water on the floor. There is no closet to hang clothes, or anywhere to open suitcases, except the bed. We were disappointed to say the least. I don't know how they have an 8.8 rating. Oh, and no free breakfast, it's $19.00 buffet or order from the menu. Also, there was a $40.00 charge upon arrival, in addition to what we paid Hotels.com